Service Supervisor

Convergint; Alexandria Township (NJ); Sur place; USD 60 000 - 90 000; Plein temps

Résumé du poste

Convergint is seeking a full-time Service Specialist Supervisor to lead and develop the Service Specialist team, ensuring safe and efficient field operations. You will oversee work orders, CSP scheduling, inspections, troubleshooting, and repairs while maintaining quality, budgets, and on-time delivery.

This role supports a culture of customer satisfaction and continuous improvement. Join a dynamic organization committed to equal opportunity employment and professional growth as Convergint

Responsabilités

• Supervise Service Specialist team and drive colleague development and performance management.
• Oversee work orders and CSP scheduling, inspections, troubleshooting, and repairs.
• Ensure services are delivered within budget, on time, and with high customer satisfaction.
• Implement quality assurance and safety practices within the Service Specialist Team.

Description du poste

Build a career where values meet worldwide opportunity. Job Description: Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Specialist Supervisor to join our amazing culture. In this role, you will manage the Service Specialist team, including colleague development and performance management. Supervises Service Specialist for efficient work activities related to work order and CSP scheduling, inspection, troubleshooting, and repair. Ensures that services are executed within budget, on time, and with a high degree of customer satisfaction. Implements quality assurance, field-related safety practices, processes and standards within the Service Specialist Team. As a Service Specialist Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. Convergint is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.