Service Support – Grove (Essence Hospitality)

Erg-Restaurants-III-LL; Grand Rapids (MI); On-site; USD 14,000 - 17,000; Part time

Job summary

Grove is part of Essence Hospitality in Grand Rapids, MI, seeking a Service Support to join the team for evenings and weekends in a part-time role. You will help the service team keep the dining room running smoothly, with pay of $10-12 per hour plus tips.

Ideal candidates are reliable, proactive, and thrive in a fast-paced, team-oriented environment with strong attention to detail and a positive attitude. Previous restaurant experience is preferred but not required, with on-the-job training

Qualifications

• Strong attention to detail and sense of urgency
• Positive attitude and team-focused mindset
• Ability to multitask under pressure
• Reliable attendance and weekend availability required
• Previous restaurant or hospitality experience preferred, but not required

Responsibilities

• Clear and reset tables quickly, maintaining a clean and organized dining area
• Run food and assist with presentation to ensure timely, accurate delivery
• Support servers and bartenders during service to maintain effiency, flow and guest experience
• Polish and stock glassware, plateware, and silverware before, during, and after service
• Keep service stations, expo areas, and floor clean, organized, and well-stocked
• Communicate effectively with the entire team to anticipate needs and maintain seamless service
• Uphold this team of experienced professionals’ shared values of kindness, respect, accountability, consistency, and a deep commitment to hospitality and the guest experience

Job description

Service Support – Grove (Essence Hospitality)

Location: Grand Rapids, MI
Status: Part-time | Evenings & Weekends Required

Pay: $10-12 per hour plus tips

About Grove

Grove is part of Essence Hospitality — a locally owned, values-driven restaurant group built on integrity, care, and collaboration. At Grove, we create dining experiences that feel warm, genuine, and intentionally crafted. Every member of our team plays a vital role in that mission.

Position Summary

The Service Support role is essential to Grove’s guest experience. This team member assists the service team by ensuring the dining room runs smoothly, efficiently, and with care. Ideal candidates are reliable, proactive, and thrive in a fast-paced, team-oriented environment.

Key Responsibilities

• Clear and reset tables quickly, maintaining a clean and organized dining area

• Run food and assist with presentation to ensure timely, accurate delivery

• Support servers and bartenders during service to maintain effiency, flow and guest experience

• Polish and stock glassware, plateware, and silverware before, during, and after service

• Keep service stations, expo areas, and floor clean, organized, and well-stocked

• Communicate effectively with the entire team to anticipate needs and maintain seamless service

• Uphold this team of experienced professionals’ shared values of kindness, respect, accountability, consistency, and a deep commitment to hospitality and the guest experience

Qualifications

• Strong attention to detail and sense of urgency

• Positive attitude and team-focused mindset

• Ability to multitask under pressure

• Reliable attendance and weekend availability required

• Previous restaurant or hospitality experience preferred, but not required

Why Work With Us

At Essence Hospitality, every role matters. We believe in creating a respectful, supportive, and safe environment where you can learn, grow, and take pride in the work you do.