WAITER/WAITRESS (FULL TIME)

Eurest USA; Grand Rapids (MI); On-site; USD 21,878 - 31,159; Full time

Benefits offered by this job

Retirement Plan

Medical, Dental, Vision Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Eurest USA is seeking a full-time role for food service staff in Grand Rapids, Michigan. The employee will take and deliver food orders efficiently while ensuring a positive dining experience for guests.

This position requires prior waiter/waitress experience and offers various benefits, including a retirement plan, health and wellness programs, and more. The shift schedule includes Monday through Friday, with pay set at $19.25 per hour.

Qualifications

• Prior waiter/waitress experience required.
• Must perform essential functions with or without reasonable accommodation.
• Background screening may be required.

Responsibilities

• Greet guests and take food and beverage orders efficiently.
• Deliver food promptly while maintaining sanitation standards.
• Understand menu items to assist guests with food and drink choices.
• Maintain cleanliness and organization in the dining area.
• Address complaints and maintain confidentiality.

Skills

Waiter/waitress experience

Communication skills

Flexibility

Customer service

Job description

Job Summary

Takes food and beverage orders and efficiently delivers items to dining room guests.

Location

Steelcase Inc – 901 44th Street Southeast, Grand Rapids, MI 49508

Schedule

Full‑time. Monday through Friday, hours may vary. Details discussed during interview.

Compensation

Fixed pay rate of $19.25 per hour.

Requirements

• Prior waiter/waitress experience required.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
• Background screening may be required for some positions.

Essential Duties and Responsibilities

• Promptly and warmly greet guests in the dining room; take food and beverages efficiently following established steps of service.
• Deliver food promptly and professionally; maintain safe food handling and sanitation standards; follow up periodically to assist with additional needs or requests.
• Demonstrate complete understanding of menu items and ingredients; advise guests on appropriate combinations of food and drinks; accommodate reasonable requests and note preferences; provide knowledge of specialized diets and allergens as needed.
• Communicate directly with back‑of‑house staff to ensure orders are delivered correctly and special requests are accommodated.
• Exhibit exceptional communication skills and ability to get along well with others; remain flexible and patient when communicating with guests and staff.
• Collect tickets and follow proper cash‑handling procedures.
• Promote a clean, safe and neat environment for guests.
• Maintain a high level of sensitivity and confidentiality regarding personal or medical information shared.
• Promptly address complaints or issues; relay relevant information or complaints directly to supervisor.
• Ensure that the dining room is properly set up before and after service; keep area clean and neat while meeting established sanitation standards.
• Operate a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Work with staff of other departments to perform job duties during special events and functions.
• Perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity, Legal Services)
• Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Equal Opportunity Employer

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Other Information

Applications accepted on an ongoing basis. Notifications may be sent through standard messaging channels if required.

Req ID: 1536255