Service Support

Titan Machinery, Inc.; Waverly (IA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

HSA contributions

PTO and holidays

401(k) match on first day

Pregnancy-related leave

Job summary

Titan Machinery, Inc. in Waverly, IA is seeking a Service Support professional to assist our service team. This role focuses on maintaining equipment, keeping areas clean, and supporting daily operations around the store.

You will help technicians, ensure timely turnarounds, and contribute to a safe, professional work environment. The position offers a comprehensive benefits package and opportunities for growth within Titan Machinery.

Qualifications

• Respond quickly, accurately, and professionally to demands and requests from customers and employees.
• High level of initiative with the ability to work independently.

Responsibilities

• Department Support: assist service technicians and ensure smooth operations.
• Equipment Care: wash and detail equipment to meet high standards before delivery.
• Facility Maintenance: perform cleaning and organization around the service department.

Skills

Customer service

Attention to detail

Independent work

Job description

Posting Location : Location
US-IA-Waverly

ID : 2026-10923

Location : Waverly, IA

Category : Dealership-Equipment Repair

Position Type : Full-Time

Wage Range : $16.75 - $28.25/hr

Overview

Join the Titan Machinery team as a Service Support professional who is proactive, detail-oriented, and ready to assist our service team. This role is vital in maintaining equipment, ensuring cleanliness, and supporting various operational tasks around the store.

Responsibilities

• Department Support: Assist our skilled service technicians in their daily tasks, facilitating smooth operations and quick turnaround times for equipment servicing
• Equipment Care: Wash and detail equipment to maintain a pristine presentation and ensure it meets our high standards before it reaches our customers
• Facility Maintenance: Perform various duties around the facility and equipment lot, including basic cleaning, maintenance, and organization of the service department

If you're passionate about heavy equipment and thrive in a fast-paced environment where professionalism and precision in mechanical work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond.

Qualifications

Required:

• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
• Keen attention to detail, high level of initiative, and the ability to work independently

Titan Machinery provides a generous total compensation package including the following benefits:

• Comprehensive Health and Dental Coverage
• HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
• 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
• 401(k) with company matching on your FIRST DAY of employment
• 100% Paid Pregnancy-Related Leave and Parental Bonding
• Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!
• Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
• Safety Equipment Reimbursement
• Uniforms - 100% Paid by Titan - including laundering!
• Performance-based incentives
• #TeamTitan

Learn more about our benefits here: https://www.titancareers.com/titan-careers/benefits

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply. Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.