Service Support

Titan Machinery; Waverly (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) with company matching on your 1

Paid holidays

Job summary

Titan Machinery is seeking a Service Support professional to assist our service team with equipment care, facility tasks, and store operations. You will support technicians, help with cleaning, and ensure readiness of equipment before customers.

This role emphasizes reliability, initiative, and the ability to work independently in a busy service environment. You will contribute to a safe, organized shop and help maintain high standards across the store.

Qualifications

• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees.
• Keen attention to detail, high level of initiative, and the ability to work independently.

Responsibilities

• Department Support: Assist our skilled service technicians in their daily tasks, facilitating smooth operations and quick turnaround times for equipment servicing
• Equipment Care: Wash and detail equipment to maintain a pristine presentation and ensure it meets our high standards before it reaches our customers
• Facility Maintenance: Perform various duties around the facility and equipment lot, including basic cleaning, maintenance, and organization of the service department

Skills

Customer service

Attention to detail

Independent work

Job description

Overview

Join the Titan Machinery team as a Service Support professional who is proactive, detail-oriented, and ready to assist our service team. This role is vital in maintaining equipment, ensuring cleanliness, and supporting various operational tasks around the store.

Responsibilities

• Department Support: Assist our skilled service technicians in their daily tasks, facilitating smooth operations and quick turnaround times for equipment servicing
• Equipment Care: Wash and detail equipment to maintain a pristine presentation and ensure it meets our high standards before it reaches our customers
• Facility Maintenance: Perform various duties around the facility and equipment lot, including basic cleaning, maintenance, and organization of the service department

Qualifications

• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
• Keen attention to detail, high level of initiative, and the ability to work independently

Benefits

Titan Machinery provides a generous total compensation package including the following benefits :

• Comprehensive Health and Dental Coverage
• HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
• 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
• 401(k) with company matching on your FIRST DAY of employment
• 100% Paid Pregnancy-Related Leave and Parental Bonding
• Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!
• Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
• Safety Equipment Reimbursement
• Uniforms - 100% Paid by Titan - including laundering!
• Performance-based incentives
• #TeamTitan

Learn more about our benefits here: https://www.titanmachinery.com/titan-c are ers/c are ers/benefits

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions.

Titan Machinery is an Equal Opportunity / Affative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.

Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.