Service Support

Titan Machinery, Inc; Waverly (IA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health and Dental Coverage

HSA contributions

8 Paid Holidays

401(k) with company matching

Paid Pregnancy-Related Leave

Volunteer hours

Uniforms provided

Performance-based incentives

Team Titan

Job summary

Titan Machinery is seeking a Service Support professional to assist our service team in maintaining equipment, ensuring cleanliness, and supporting operations around the store. The role emphasizes proactive, detail-oriented work in a fast-paced setting.

Join Titan Machinery to contribute to a strong reputation in the community and enjoy a comprehensive benefits package and opportunities for growth.

Qualifications

• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees.
• Keen attention to detail, high level of initiative, and the ability to work independently.

Responsibilities

• Department Support: Assist service technicians in daily tasks, enabling smooth operations and quick turnaround for servicing equipment.
• Equipment Care: Wash and detail equipment to keep a pristine presentation and meet high standards before delivery to customers.
• Facility Maintenance: Perform basic cleaning, maintenance, and organization around the service department area.

Skills

Customer service

Attention to detail

Independent worker

Job description

Overview

Join the Titan Machinery team as a Service Support professional who is proactive, detail-oriented, and ready to assist our service team. This role is vital in maintaining equipment, ensuring cleanliness, and supporting various operational tasks around the store.

Responsibilities

• Department Support: Assist our skilled service technicians in their daily tasks, facilitating smooth operations and quick turnaround times for equipment servicing
• Equipment Care: Wash and detail equipment to maintain a pristine presentation and ensure it meets our high standards before it reaches our customers
• Facility Maintenance: Perform various duties around the facility and equipment lot, including basic cleaning, maintenance, and organization of the service department

If you're passionate about heavy equipment and thrive in a fast-paced environment where professionalism and precision in mechanical work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond.

Qualifications

Required:

• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
• Keen attention to detail, high level of initiative, and the ability to work independently

Titan Machinery provides a generous total compensation package including the following benefits:

• Comprehensive Health and Dental Coverage
• HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
• 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
• 401(k) with company matching on your FIRST DAY of employment
• 100% Paid Pregnancy-Related Leave and Parental Bonding
• Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!
• Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
• Safety Equipment Reimbursement
• Uniforms - 100% Paid by Titan - including laundering!
• Performance-based incentives
• #TeamTitan

Learn more about our benefits here:https://www.titanmachinery.com/titan-careers/careers/benefits

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affaintive Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply. Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.