Service Support

Titan Machinery; Jamestown (ND); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health and Dental Coverage

HSA up to $1200/year

Paid Holidays and PTO

401(k) with company matching

Pregnancy-Related Leave and Parental**

Vision Insurance and Life Insurance

Short-term Disability

Uniforms - 100% Paid by Titan

Performance-based incentives

Job summary

Titan Machinery is seeking a Service Support professional to assist the service team with daily tasks, equipment upkeep, and store operations. You will help technicians, keep areas clean, and support various duties to ensure smooth service workflows.

This role emphasizes reliability, attention to detail, and professional conduct in a fast-paced environment. Benefits include health coverage, HSA contributions, holidays, PTO, 401(k) matching, and uniforms provided.

Qualifications

• Ability to respond quickly to demands from customers and employees.
• Keen attention to detail, high level of initiative, and ability to work independently.

Responsibilities

• Support service technicians by assisting with daily tasks to keep operations running smoothly.
• Wash and detail equipment to maintain a pristine presentation before it reaches customers.
• Perform general facility maintenance and organization around the service department.

Skills

Customer service

Attention to detail

Job description

Overview

Join the Titan Machinery team as a Service Support professional who is proactive, detail-oriented, and ready to assist our service team. This role is vital in maintaining equipment, ensuring cleanliness, and supporting various operational tasks around the store.

Responsibilities

• Department Support: Assist our skilled service technicians in their daily tasks, facilitating smooth operations and quick turnaround times for equipment servicing
• Equipment Care: Wash and detail equipment to maintain a pristine presentation and ensure it meets our high standards before it reaches our customers
• Facility Maintenance: Perform various duties around the facility and equipment lot, including basic cleaning, maintenance, and organization of the service department

If you're passionate about heavy equipment and thrive in a fast-paced environment where professionalism and precision in mechanical work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond.

Qualifications

Required

• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
• Keen attention to detail, high level of initiative, and the ability to work independently

Titan Machinery provides a generous total compensation package including the following benefits

• Comprehensive Health and Dental Coverage
• HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
• 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
• 401(k) with company matching on your FIRST DAY of employment
• 100% Paid Pregnancy-Related Leave and Parental Bonding
• Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!
• Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
• Safety Equipment Reimbursement
• Uniforms - 100% Paid by Titan - including laundering!
• Performance-based incentives

Learn more about our benefits here: https://www.titanmachinery.com/titan-c are ers/c are ers/benefits

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Aff… Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.