Service Supervisor

Ohio Machinery Co.; Sharonville (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Health Insurance

Dental & Vision

Life Insurance

Disability Insurance

Scholarships

Bonus potential

SuccessShare

Job summary

Ohio CAT Rental Store in Sharonville, OH is seeking a capable supervisor for the shop. You will oversee technicians, promote safety, coach, and provide training options to help them grow.

You will schedule work, monitor repairs, ensure compliance with regulations, manage issues, and collaborate with supervision to build a strong, capable team.

Qualifications

• High School graduate required.
• Three years of industry experience required.
• Technical knowledge of heavy equipment required.
• Prior supervisory experience required.

Responsibilities

• Oversee technicians and promote a safe, healthy culture.
• Coach, develop and lead technicians; provide training options.
• Manage technician schedule and monitor repairs and service.
• Ensure compliance with regulations affecting service operations.
• Review warranties, policies, and resolve issues/complaints.
• Collaborate with supervision to ensure technicians' success.

Skills

Supervisory experience

Leadership

Coaching

Communication

Education

High School diploma

Job description

Description

Find YOUR fit at Ohio CAT Rental Store (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!

JOB SUMMARY:

Responsible for overseeing employees and ensuring work is completed safely and effectively, the position will work daily in the shops by promoting a safe and healthy culture, coaching, developing and leading technicians, providing training or training options, helping technicians develop key skills, ensuring compliance with regulations affecting service operations, creating and managing an employee schedule, keeping up to date with manufacturer warranties and policies, checking the progress of repairs and service, managing issues and complaints, knowledge and experience in the industry and having a strong leadership and interpersonal skills. This position will work closely with Supervision to ensure all technicians will be successful in their careers.

JOB QUALIFICATIONS:

• High School graduate required. Three years of industry experience is required
• Technical knowledge of heavy equipment is required. Prior supervisory experience is required.

PHYSICAL REQUIREMENTS:

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard, and to verbally communicate to exchange information. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

BENEFITS:

• 401(k) Match and Employer Discretionary Contribution.
• Two different Health Insurance options, including an HSA health insurance option with a Dollar for Dollar match up to $1,200.00 per year.
• Dental and Vision Insurance.
• Credit Union Access.
• Life Insurance, Short-Term Disability, and Long-Term Disability.
• Scholarship opportunities are available for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Base pay plus annual bonus potential
• Company SuccessShare bonuses

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.