Service Specialist

IST Management Services, Inc.; St. Louis (MO); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Free Parking

Job summary

IST Management Services, Inc. is hiring a Dock and Mail Team Member to support the Maryville University campus. This part-time, on-call role handles mail, shipping, and deliveries with a focus on accuracy and customer service.

You must be able to walk and stand for long periods, lift up to 55 lbs, have a valid driver’s license and reliable transportation. Shifts run 8:00 AM–6:00 PM with weekend rotation, and full training is provided. Join a team that values safety and professional conduct.

Qualifications

• Must have access to reliable transportation to reach locations not on public transportation routes.
• Must have valid DL.
• High school diploma or GED; college degree is a plus and allows a fast track plan to management.
• Customer Service/Hospitality/ Retail background preferred.
• Professional appearance and demeanor.
• Excellent communication skills both verbal and written.
• Ability to effectively work individually or in a team environment.
• Lifting up to 55 pounds.

Responsibilities

• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Shipping & Receiving/ Ordering supplies
• Pick-up and deliver mail, parcels, copy jobs and faxes to customers;Track accountable mail, certified mail, registered mail, and special deliveries;Maintain accurate records of package deliveries and mail distribution activities.
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines as well as all safety procedures
• Perform other tasks as assigned
• Receive, sort, process, and distribute incoming mail, parcels, and express shipments throughout campus
• Operate postage equipment and maintain postage accounts
• Assist faculty, staff, and students with mail-related inquiries and issues

Skills

Communication skills

Customer service

Teamwork

Valid driver’s license

Education

High school diploma or GED

College degree preferred

Tools

Windows PC skills

Job description

Overview

Consider a new career today as a Dock and Mail Team Member the fastest-growing, national, facilities management company in the industry.

Overview

Consider a new career today as a Dock and Mail Team Member the fastest-growing, national, facilities management company in the industry.

IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

The Opportunity

IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward full time positions.

Position Details

This direct hire role is part time, on call, and performs work in the M Store on the campus of Maryville University. Hours will range within 8:00AM- 6:00PM and available to work rotational weekends. Must be able to walk and stand for long periods of time. Lifting up to 55lbs and a valid driver's license is needed. We handle all incoming package deliveries for the University Faculty and Students.

Hourly Compensation

$18 - 19 USD per hour

Amenities

Free Parking

Responsibilities

• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Shipping & Receiving/ Ordering supplies
• Pick-up and deliver mail, parcels, copy jobs and faxes to customers;Track accountable mail, certified mail, registered mail, and special deliveries;Maintain accurate records of package deliveries and mail distribution activities.
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines as well as all safety procedures
• Perform other tasks as assigned
• Receive, sort, process, and distribute incoming mail, parcels, and express shipments throughout campus
• Operate postage equipment and maintain postage accounts
• Assist faculty, staff, and students with mail-related inquiries and issues

Qualifications

• Must have access to reliable transportation to reach locations not on public transportation routes
• Must have valid DL
• High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management
• Customer Service/ Hospitality/ Retail background preferred
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [e-mail].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.