Service & Solutions GM - Lead Growth & Customer Success

KONE

San Antonio (TX)

On-site

USD 167,000 - 220,000

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Competitive salary

401K Employer Match

Medical, Prescription, Dental and Vis

Flexible work schedule

Well-being Program

Tuition Reimbursement

Commuter Benefits

Job summary

KONE, a global leader in elevators and escalators, seeks a General Manager - Service & Solutions to lead the service business in the Greater Toronto Area. You will own the annual business plan, manage the budget, and collaborate with customers and colleagues to deliver safe, high‑quality service outcomes.

You will bring progressive leadership with service expertise in a consultative selling environment and experience with a union-represented workforce or the ability to work with such teams; a

Qualifications

Progressive and successful leadership experience in service operations.
Experience in a consultative selling environment.
Experience with or ability to lead a union-represented workforce.
Bachelor's degree or 7+ years in a related industry in lieu of degree.

Responsibilities

Drive service business operations for the territory and meet safety/quality goals.
Own the annual business plan and budget, delivering profitable results.
Collaborate with customers and colleagues to provide innovative service solutions.
Lead and develop a high-performing team.

Skills

Leadership

Service excellence

Strategic planning

Union workforce experience

Education

Bachelor's degree or 7+ years of related experience

Job description

You will bring progressive leadership with service expertise in a consultative selling environment and experience with a union-represented workforce or the ability to work with such teams; a

Get your free, confidential resume review.

or drag and drop your file here.