Head of Service & Solutions — Field Operations

KONE, Inc; San Antonio (TX); On-site; USD 167,000 - 220,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K Match

Tuition Reimbursement

Flexible Schedule

Paid Time Off

Life Insurance

Job summary

KONE in San Antonio, TX is seeking a General Manager – Service & Solutions to lead the local service business, execute the annual plan and drive customer success through safe, reliable and high‑quality outcomes.

You will bring progressive leadership with service expertise in a consultative environment and experience managing a union‑represented workforce; a bachelor’s degree or 7+ years in related industries is acceptable.

Qualifications

• Bachelor’s degree or 7+ years of experience in a related industry in lieu of a bachelor’s degree.
• Experience leading a union-represented workforce.

Responsibilities

• Drive service business operations for the territory and promote a safety culture.
• Own and execute annual business plan with budget oversight.
• Coach, develop and lead a team to achieve customer satisfaction and profitability.

Job description

KONE in San Antonio, TX is seeking a General Manager – Service & Solutions to lead the local service business, execute the annual plan and drive customer success through safe, reliable and high‑quality outcomes.

You will bring progressive leadership with service expertise in a consultative environment and experience managing a union‑represented workforce; a bachelor’s degree or 7+ years in related industries is acceptable.