Service Shop Lead: Drive Quality Repairs & Tech Growth

Hunter Truck; Wheeling (WV); Vor Ort; USD 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Bonus opportunities

Comprehensive benefits

401(k) with company match

Training & advancement

Team-first culture

Family-owned since 1938

Zusammenfassung

Hunter Truck in Wheeling, WV is seeking a Service Shop Foreman to oversee repairs and a team of technicians. The role focuses on delivering high customer satisfaction by ensuring accurate estimates, clear communication, and efficient workflow.

The position requires leadership, adherence to safety policies, and knowledge of warranty procedures. A strong background in shop operations and customer service is essential for success at Hunter Truck.

Qualifikationen

• Four to ten years related experience and/or training; or equivalent combination of education and experience.
• State Vehicle Inspector Certification preferred
• Valid Driver's License; must meet company insurability standards
• Commercial Driver’s License preferred; must meet company insurability standards

Aufgaben

• Greet customers in a professional manner to promote goodwill and confidence.
• Listen to customer descriptions of vehicle problems to determine solutions and work procedures.
• Provide the customer with an accurate repair estimate and expected time of completion.
• Delegate and distribute work to qualified technicians to ensure quality and timely repairs.
• Maintain a clear understanding of customer financial responsibility for the repair order.
• Monitor all jobs in progress to uphold quality standards.
• Provide technical support for technicians when needed.
• Adhere to warranty procedures and ensure proper documentation.

Jobbeschreibung

Hunter Truck in Wheeling, WV is seeking a Service Shop Foreman to oversee repairs and a team of technicians. The role focuses on delivering high customer satisfaction by ensuring accurate estimates, clear communication, and efficient workflow.

The position requires leadership, adherence to safety policies, and knowledge of warranty procedures. A strong background in shop operations and customer service is essential for success at Hunter Truck.