Service Scheduling Specialist

BROCK CABINETS; Fayetteville (NC); On-site; USD 48,712,000 - 51,577,000; Full time

Benefits offered by this job

401(k) with Company Match

Medical, Dental, and Vision Insurance

Voluntary Life Insurance

Short-Term and Long-Term Disability

Paid Time Off and Paid Holidays

Opportunities for Advancement

Supportive Team Environment

Job summary

Brock Cabinets in Fayetteville, NC is seeking a dedicated Office Scheduling Coordinator to manage installation schedules and liaise with customers, builders, contractors, and internal teams. You will support installation managers and crews, track progress, and maintain documentation to ensure timely project completion.

The role emphasizes strong communication, organization, and customer service, with opportunities for advancement and team collaboration in a stable, growth-oriented environment.

Qualifications

• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong follow-through and problem-solving skills.
• Proficiency with Microsoft Office programs, including Excel, Word, and Outlook.
• Previous office, scheduling, or coordination experience preferred.

Responsibilities

• Coordinate installation schedules and appointments.
• Communicate with customers, builders, contractors, and internal teams.
• Support installation managers and crews with project coordination.
• Track project progress and maintain accurate documentation.
• Monitor schedules to help ensure timely completion of installations.
• Assist with resolving scheduling conflicts and installation issues.
• Maintain communication throughout the installation process.
• Provide excellent customer service while representing Brock Cabinets.

Skills

Communication

Organization

Multitasking

Follow-through

Customer service

Tools

Microsoft Office

Job description

Brock Cabinets in Fayetteville, NC is seeking a dedicated Office Scheduling Coordinator to manage installation schedules and liaise with customers, builders, contractors, and internal teams. You will support installation managers and crews, track progress, and maintain documentation to ensure timely project completion.

The role emphasizes strong communication, organization, and customer service, with opportunities for advancement and team collaboration in a stable, growth-oriented environment.