Service Scheduler & Coordinator I

BROCK CABINETS; Greenville (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

BROCK CABINETS is seeking a Service Coordinator I in Greenville, SC. This role supports day-to-day operations by scheduling service appointments and coordinating field technicians. Ideal for organized and detail-oriented individuals who thrive in customer-focused environments.

The Service Coordinator will address client inquiries, prioritize tasks, and ensure professional communication. An associate degree or customer service experience is preferred, alongside strong organizational and problem-solving skills.

Qualifications

• High school diploma or equivalent required.
• Previous customer service or administrative experience preferred.
• Strong organizational skills and ability to prioritize tasks.

Responsibilities

• Schedule appointments with clients and service technicians.
• Identify service gaps and resolve customer concerns.
• Manage multiple cases and documentation effectively.

Skills

Organizational skills

Customer service

Problem-solving

Communication skills

Time management

Attention to detail

Education

High school diploma or equivalent

Associate degree or additional training

Tools

Microsoft Office

Email management systems

Team collaboration platforms

Job description

BROCK CABINETS is seeking a Service Coordinator I in Greenville, SC. This role supports day-to-day operations by scheduling service appointments and coordinating field technicians. Ideal for organized and detail-oriented individuals who thrive in customer-focused environments.

The Service Coordinator will address client inquiries, prioritize tasks, and ensure professional communication. An associate degree or customer service experience is preferred, alongside strong organizational and problem-solving skills.