Service Coordinator I — Scheduling, Invoicing & Customer Support

Southern Dock Products of Charlotte - A Division of DuraServ Corp; Bensalem Township (Bucks County); On-site; USD 40,000 - 55,000; Full time

Job summary

Southern Dock Products of Charlotte is hiring a Service Coordinator I to manage various administrative tasks, coordinate service calls, and support Service Technicians. The ideal candidate will excel in customer service and have a strong command of Microsoft Office applications.

The position requires a high school diploma and 1 to 3 years of relevant experience. You will be working primarily in an office environment, with occasional warehouse tasks as assigned.

Qualifications

• 1 to 3 years of experience in a similar role is preferred.
• Ability to interact professionally with internal and external customers.
• Ability to work in a fast-paced environment.

Responsibilities

• Coordinate service solutions for Service Technicians.
• Prepare service orders and invoice work accurately.
• Schedule and dispatch service calls effectively.

Skills

Microsoft Office applications

Communication skills

Customer service skills

Organizational skills

Education

High School diploma or equivalent

Job description

Southern Dock Products of Charlotte is hiring a Service Coordinator I to manage various administrative tasks, coordinate service calls, and support Service Technicians. The ideal candidate will excel in customer service and have a strong command of Microsoft Office applications.

The position requires a high school diploma and 1 to 3 years of relevant experience. You will be working primarily in an office environment, with occasional warehouse tasks as assigned.