Service Sales Representative

Sciens Building Solutions; Columbia (MD); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

Company cell phone

Laptop

Vehicle allowance

Tuition reimbursement

Disability insurance

Job summary

Sciens Building Solutions is seeking a Service Sales Representative to drive new service contracts and expand offerings with end-user customers in the Baltimore, MD, Washington DC, and Virginia area. You will manage opportunities, build relationships, and deliver compelling proposals to achieve annual quotas.

The role emphasizes consultative selling, accurate CRM forecasting, and collaboration with internal teams to ensure customer satisfaction and growth.

Qualifications

• Two to five years consistently meeting or exceeding quotas of selling service and maintenance contracts to end user customers or related activity.
• Consultative selling expertise and ability to build customer relationships.
• Strong communication skills and ability to present to broad audiences.
• Bachelor’s degree preferred; combination of education and experience will be considered.

Responsibilities

• Sell service and maintenance contracts and related services; achieve orders and bookings.
• Meet annual quota and drive growth in new and existing customers within Baltimore, MD, DC, and VA.
• Develop proposals, estimates, and presentations; provide accurate CRM forecast.
• Build market share by selling a broad range of services to new customers and existing accounts.
• Coordinate with internal teams (sales, operations, finance, legal) to secure deals and ensure customer satisfaction.

Skills

Consultative selling

Quota achievement

Customer relationship building

Negotiation

Presentations

Education

Bachelor’s degree preferred

Tools

CRM software

Job description

THE POSITION IN A NUTSHELLSciens Building Solutions is seeking a Service Sales Representative for our fire-life safety and security business. The Sales Representative’s focus will be on new opportunities via end-user customers and expanding services to existing customers while managing and growing the business through the selling of new service contracts within the assigned territory in the Baltimore, MD; Washington DC and Virginia areas.WHAT YOU'LL BE DOING (and doing well!)Sell service and maintenance contracts, and other related services; achieve orders/booking.Achieve annual quota assigned and agreed upon by the General Manager or Sales Manager on a consistent basis after initial ramp up period.Create new market share by selling a broad range of services to new customers.Demonstrate strong prospecting skills and the ability to build customer relationships through consultative selling and promoting customer confidence in Sciens. Search for and qualify opportunities on an ongoing basis; follow up with prospects in a timely manner.Conduct post contract acceptance follow up by contacting customers, ensuring commitments were met, and affirming customer satisfaction once the customer has purchased a service agreement.Perform needs assessments, develops sales proposals, estimates, and presentations. Through the company’s CRM tool, provide accurate forecast of activity and potential sales.Maintain an in-depth knowledge of complete line of products/services and customers’ requirements through in-house training, networking, and research.Utilize approved marketing materials to present sales presentations and proposals to prospects, assuring the customer understands our value proposition, positive features, and advantages of our products and services over those of the competition.Independently establish call plans and customer follow up strategies and tactics; consistently apply time and territory management techniques.Work with systems sales, operations, finance, legal, and other inside and outside resources as needed to obtain sales.Develop and execute tactical sales strategies, including end users, developers, and property managers.Prepare sales promotion campaigns for customers to promote service offerings to commercial markets.WHAT WE LIKE ABOUT YOUTwo to five years consistently meeting or exceeding quotas of selling service and maintenance contracts to end user customers or related activity.Consultative selling expertise.Consistent sales performance, ability to organically grow business by providing solutions to new client base.Effective communication skills and ability to present to broad audiences.Strong negotiation skills and competitive spirit.Bachelor’s degree preferred. Candidates with a combination of education and experience will also be considered.WHAT WE'RE BRINGING TO THE TABLECompetitive salary based on qualifications.Paid time off plan and holidays.401(k) matching.Short term and long-term disability.Medical, dental, and vision plans with options.Life insurance.Company cell phone, laptop, and vehicle allowance.Professional career development opportunities.Tuition reimbursement program.$70,000-$90,000 annually plus commission, final offer based on experience