Sales Service Representative

Sciens Building Solutions; Salisbury (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

401(k) matching

Disability insurance

Medical, dental, and vision

Life insurance

Cell phone, laptop, and vehicle

Career development

Job summary

Sciens Building Solutions is seeking a Service Sales Representative for its fire-life safety and security business in the United States. The role focuses on new opportunities with end-user customers and expanding services to existing customers while growing the business through selling new service contracts within the assigned territory.

The position emphasizes consultative selling, prospecting, and strong relationship-building with customers, developers, and property managers.

Qualifications

• Two to five years consistently meeting or exceeding quotas selling service and maintenance contracts to end user customers or related activity.
• Strong consultative selling approach and ability to grow existing accounts.

Responsibilities

• Sell service and maintenance contracts and other related services; achieve orders/booking.
• Achieve annual quota assigned by GM or Sales Manager after ramp-up.
• Create new market share by selling services to new customers.
• Demonstrate prospecting skills and build relationships through consultative selling.
• Follow up after contract acceptance to ensure commitments are met.
• Prepare proposals, estimates, and presentations using the CRM.
• Maintain knowledge of products and customer needs through training and research.
• Present sales proposals using marketing materials and hard close where appropriate.
• Develop call plans and territory strategies; manage time effectively.
• Coordinate with internal teams to obtain sales.
• Develop and execute tactical sales strategies for end users, developers, and property managers.
• Prepare sales promotion campaigns for commercial markets.

Skills

Consultative selling

Prospecting

Relationship building

Effective communication

Negotiation

Education

Bachelor’s degree

Job description

Sciens Building Solutions is seeking a Service Sales Representative for our fire-life safety and security business. The Sales Representative’s focus will be on new opportunities via end-user customers and expanding services to existing customers while managing and growing the business through the selling of new service contracts within the assigned territory.

WHAT YOU'LL BE DOING (and doing well!)

• Sell service and maintenance contracts, and other related services; achieve orders/booking.
• Achieve annual quota assigned and agreed upon by the General Manager or Sales Manager on a consistent basis after initial ramp up period.
• Create new market share by selling a broad range of services to new customers.
• Demonstrate strong prospecting skills and the ability to build customer relationships through consultative selling and promoting customer confidence in Sciens. Search for and qualify opportunities on an ongoing basis; follow up with prospects in a timely manner.
• Conduct post contract acceptance follow up by contacting customers, ensuring commitments were met, and affirming customer satisfaction once the customer has purchased a service agreement.
• Perform needs assessments, develops sales proposals, estimates, and presentations. Through the company’s CRM tool, provide accurate forecast of activity and potential sales.
• Maintain an in-depth knowledge of complete line of products/services and customers’ requirements through in-house training, networking, and research.
• Utilize approved marketing materials to present sales presentations and proposals to prospects, assuring the customer understands our value proposition, positive features, and advantages of our products and services over those of the competition.
• Independently establish call plans and customer follow up strategies and tactics; consistently apply time and territory management techniques.
• Work with systems sales, operations, finance, legal, and other inside and outside resources as needed to obtain sales.
• Develop and execute tactical sales strategies, including end users, developers, and property managers.
• Prepare sales promotion campaigns for customers to promote service offerings to commercial markets.

WHAT WE LIKE ABOUT YOU

• Two to five years consistently meeting or exceeding quotas of selling service and maintenance contracts to end user customers or related activity.
• Consultative selling expertise.
• Consistent sales performance, ability to organically grow business by providing solutions to new client base.
• Effective communication skills and ability to present to broad audiences.
• Strong negotiation skills and competitive spirit.
• Bachelor’s degree preferred. Candidates with a combination of education and experience will also be considered.
• Fire alarm and security experience preferred.
• Strong process background with a clear understanding of best practices.

WHAT WE'RE BRINGING TO THE TABLE

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle allowance.
• Professional career development opportunities.