Service & Sales Manager — Lead & Grow Electric Service Team

ecoelectricplumbing; Sparks (NV); On-site; USD 60,000 - 85,000; Full time

Job summary

Aspen Home Services in Sparks, NV is seeking a Service and Sales Manager to lead a high-performing electrical service team. Prior electrical or plumbing experience is not required; we train leaders who can drive accountability and people development.

The role centers on coaching technicians, growing revenue, managing budgets, and building customer relationships. You will recruit, train, and guide the team, ensuring safety and quality while meeting seasonal demand.

Qualifications

• Five (5) years of experience in a Service, Sales or equivalent management position – industry specific experience is not necessary.
• Strong leadership and team management skills.
• Customer-first mindset with a history of high customer service standards.
• Technical proficiency in work order management and reporting systems.
• Experience in strategic planning and financial management.
• Strong problem-solving abilities and creative thinking.
• Meticulous attention to detail, especially in financial and safety matters.
• Ability to adapt to changing environments and manage multiple priorities.
• Openness to continuous learning and improvement.
• Demonstrates initiative and the ability to thrive in a collaborative team setting.
• Possession of a valid driver’s license with a clean driving record.
• Eligibility to clear background checks and drug screening tests.

Responsibilities

• Heavy emphasis on being capable of following specific systems and coaching technicians to those systems – this is the key to being successful in this position.
• Direct oversight of electricians' performance and sales activities.
• Lead and train team members using our established and proven system.
• Monitor field technicians' performance and provide guidance for improvement.
• Understand sales criteria and ensure your team consistently exceeds revenue goals.
• Hosting weekly team meetings to discuss the service pipeline, address challenges, uphold performance standards, and reinforce safety compliance.
• Coach electricians on building customer rapport to effectively sell the right products and services.
• Collaborate with customer service and dispatch teams to drive overall business success.
• Manage team schedules to meet ongoing customer demand and adapt to seasonal spikes.
• Managing service work to stay within budget constraints.
• Developing and producing reports on department performance, quality, and efficiency.
• Recruitment and comprehensive onboarding of new electricians.
• Collaboration with electricians on truck stock management and vehicle policy compliance.

Skills

Leadership

Team management

Customer focus

Strategic planning

Financial management

Problem solving

Communication

Adaptability

Driver's license

Attention to detail

Job description

Aspen Home Services in Sparks, NV is seeking a Service and Sales Manager to lead a high-performing electrical service team. Prior electrical or plumbing experience is not required; we train leaders who can drive accountability and people development.

The role centers on coaching technicians, growing revenue, managing budgets, and building customer relationships. You will recruit, train, and guide the team, ensuring safety and quality while meeting seasonal demand.