Service Sales Engineer

ABB; United States; Remote; USD 70,000 - 95,000; Full time

Job summary

ABB приглашает квалифицированного специалиста по сервисным продажам на рынок Болгарии. Роль включает развитие продаж сервисного обслуживания в области Motion, работу с Installed Base и продвижение полного портфеля сервисных решений.

Требуется высокий уровень английского и знание болгарского, готовность к командировкам, инженерное образование и опыт в продажах промышленных продуктов. Задачи включают наладку, сопровождение проектов и обслуживание приводов, сбор и анализ данных по сервисной

Qualifications

• Знания в области промышленной автоматизации и систем – приводы, двигатели, ПЛК и instrumentation.
• Опыт продаж промышленных продуктов и услуг приветствуется.
• Умение развивать и поддерживать отношения с клиентами.
• Хороший уровень английского; владение болгарским обязательно.
• Инженерное образование в сфере электротехники/механики/автоматизации.
• Готовность к командировкам.

Responsibilities

• Водить процессы продаж сервисного обслуживания и генерировать возможности продаж.
• Работать с Installed Base Motion продуктов, расширять портфель сервисов.
• Строить долгосрочные отношения с клиентами и оперативно отвечать на запросы.
• Осуществлять сервисные выезды, пуско-наладку и профилактическое обслуживание приводов.
• Подготавливать отчётность по сервисной деятельности и планам продаж.

Skills

Industrial automation

Sales experience

Customer relationships

English language

Bulgarian language

Education

Electrical, mechanical or automation engineer

Job description

Описание:

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Sales Manager - Motion __

Задачи:

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) of Motion products, penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long‑term customer relationships and ensuring immediate response to specific customer needs and issues. The work model for the role is remote with requirement for travel. This role is contributing to the Motion Business Area and covering the entire market in Bulgaria. Penetrating into IB, promoting various upgrades, retrofits, and value‑add solutions to the benefit of the customers and ABB. Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed. Contributes to customer satisfaction by executing workshop orders according to workshop processes and guidelines. Service activities onsite, commissioning and preventive maintenance of drives. Preparing comprehensive reports documenting service activities, including findings, recommendations and actions taken. Our team dynamics You will join a dynamic, talented, high performing team, where you will be able to thrive.

Требования:

• Sound knowledge of industrial automation products and systems – drives, motors, PLCs and Instrumentation, related to those products tools and software and the Industrial market in general.
• Experience in sales of industrial products and services will be a plus but is not mandatory.
• Ability to develop and manage customer relationships, A collaborative, solution‑focused approach, and strong written and spoken communication skills.
• Good level of English, both written and spoken. Bulgarian knowledge is a must.
• Electrical, mechanical or automation engineer.
• Ability to work with time constrains and willing to travel.
• Experienced driver with clean driving license.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.