Service Sales Coordinator - Service Agreements

Hamilton Company; Reno (NV); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Job summary

Hamilton Company seeks an experienced professional to coordinate service agreements across Sales, Finance, and Customer teams. You will quote, invoice, and manage contracts to ensure accurate revenue recognition and timely reporting.

Responsibilities include driving internal sales for service agreements, supporting pre-sales with quotes, and maintaining CRM data and pricing accuracy. Strong communication and MS Office skills are essential for success.

Qualifications

• Minimum 5 years of customer service or similar experience.
• Proficient in Microsoft Office suite.
• Strong sales communication to articulate product value.
• Excellent written and verbal communication skills.

Responsibilities

• Serves as the primary liaison among Sales, Finance, and the Customer, ensuring seamless coordination and execution of quoting, invoicing, and service agreement management.
• Drive Internal Sales: Manage the sales process for service agreements.
• Support Pre-Sales: Assist sales teams by providing quotes and information on service agreements.
• Negotiate and Manage Agreements: Handle the management and revision of service agreement terms and conditions.
• Ensure Revenue Accuracy: Collaborate with finance on monthly reporting to guarantee proper invoicing and service agreement revenue recognition.
• Track Agreement Performance: Generate regular reports that detail the status and performance of service agreements.
• Manage Service Agreement Data: Maintain accurate records of service agreements and related assets within the CRM system.
• Maintain Pricing and Quoting Tools: Keep service agreement pricing accurate and up to date within the quoting system.
• Process CRM Data Corrections: Manage any necessary revisions to service agreement assets and configurations in the CRM.
• Contract Expertise: Understand, interpret, and apply legal contracts, including sales agreements and vendor agreements.
• Customer Communication: Communicate effectively with customers via email and meetings regarding service agreement quotes, terms, compliance, and other relevant matters.
• Team Collaboration: Communicate with team members by keeping them informed on contract status, pricing, and product details.
• Invoice Management: Oversee the invoicing process for all purchased service agreements.

Skills

Customer service experience

Excellent communication

Sales ability

Technical aptitude

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

Job description

Hamilton Company seeks an experienced professional to coordinate service agreements across Sales, Finance, and Customer teams. You will quote, invoice, and manage contracts to ensure accurate revenue recognition and timely reporting.

Responsibilities include driving internal sales for service agreements, supporting pre-sales with quotes, and maintaining CRM data and pricing accuracy. Strong communication and MS Office skills are essential for success.