Sales & Service Coordinator

DRM EMPLOYEES LLC; Dallas (TX); On-site; USD 38,000 - 60,000; Full time

Job summary

DRM EMPLOYEES LLC is seeking a dynamic Sales & Service Coordinator to join our team in Dallas. The role supports sales operations and delivers exceptional customer service, requiring proactive initiative, attention to detail, and strong communication.

You will work with multiple departments to ensure seamless service delivery and client satisfaction. Responsibilities include coordinating sales activities, managing client accounts, scheduling visits, maintaining records, preparing proposals, and

Qualifications

• Experience in sales support, customer service, or administrative roles.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office Suite and CRM software.

Responsibilities

• Coordinate sales activities and assist the sales team in managing client accounts
• Respond to customer inquiries promptly and professionally via phone, email, or in person
• Schedule and confirm appointments, meetings, and service visits
• Maintain accurate records of sales transactions, customer interactions, and service requests
• Support the preparation of sales proposals, contracts, and reports
• Collaborate with other departments to ensure seamless service delivery and customer experience
• Follow up with clients post-service to ensure satisfaction and address any concerns
• Assist in inventory management and order processing as needed

Skills

Sales support

Customer service

Organizational skills

Communication

Teamwork

Attention to detail

Education

High school diploma

Tools

MS Office

CRM software

Job description

Description

Sales & Service Coordinator

We are seeking a dynamic and organized Sales & Service Coordinator to join our team. This role offers an exciting opportunity to support our sales operations and ensure exceptional customer service. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills, contributing to our company's growth and customer satisfaction.

Key Responsibilities:

• Coordinate sales activities and assist the sales team in managing client accounts
• Respond to customer inquiries promptly and professionally via phone, email, or in person
• Schedule and confirm appointments, meetings, and service visits
• Maintain accurate records of sales transactions, customer interactions, and service requests
• Support the preparation of sales proposals, contracts, and reports
• Collaborate with other departments to ensure seamless service delivery and customer experience
• Follow up with clients post-service to ensure satisfaction and address any concerns
• Assist in inventory management and order processing as needed

Skills and Qualifications:

• Proven experience in sales support, customer service, or administrative roles
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in MS Office Suite (Word, Excel, Outlook) and CRM software
• Ability to work independently and as part of a team
• Attention to detail and problem-solving skills
• High school diploma or equivalent; additional education or certifications in sales or customer service is a plus

Join our vibrant team and be part of a company that values growth, innovation, and exceptional service. We offer a supportive work environment, opportunities for professional development, and a competitive benefits package.