Inside Sales & Service Coordinator - Quoting & Contracts

Hamilton-Company; Reno (NV); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Sick time

Disability insurance

401(k)

Tuition reimbursement

Job summary

Hamilton Company in Reno, NV seeks an experienced Client Services/Sales Administrator to coordinate quoting, invoicing, and service agreement management across Sales, Finance and the Customer teams.

You will drive internal sales by managing service agreements, support pre-sales with quotes, negotiate terms, ensure revenue accuracy, and maintain CRM records and pricing tools. Strong communication and Microsoft Office proficiency are essential.

Qualifications

• Five (5) plus years of customer service or similar experience.
• Microsoft experience, i.e. Outlook, Word, Excel, Access and PowerPoint.
• Technical aptitude and proven sales ability to effectively articulate product value and close deals.
• Excellent verbal and written communication skills.
• High school diploma or GED; some college preferred.

Responsibilities

• Coordinate quotes, invoicing, and service agreement management across Sales, Finance and Customer teams.
• Drive Internal Sales: Manage the sales process for service agreements.
• Support Pre-Sales: Assist sales teams by providing quotes and information on service agreements.
• Negotiate and Manage Agreements: Handle the management and revision of service agreement terms and conditions.
• Ensure Revenue Accuracy: Collaborate with finance on monthly reporting to guarantee proper invoicing and service agreement revenue recognition.
• Track Agreement Performance: Generate regular reports that detail the status and performance of service agreements.
• Manage Service Agreement Data: Maintain accurate records of service agreements and related assets within the CRM system.
• Maintain Pricing and Quoting Tools: Keep service agreement pricing accurate and up to date within the quoting system.
• Process CRM Data Corrections: Manage any necessary revisions to service agreement assets and configurations in the CRM.
• Contract Expertise: Understand, interpret, and apply legal contracts, including sales agreements and vendor agreements.
• Customer Communication: Communicate effectively with customers via email and meetings regarding service agreement quotes, terms, compliance, and other relevant matters.
• Team Collaboration: Communicate with team members by keeping them informed on contract status, pricing, and product details.
• Invoice Management: Oversee the invoicing process for all purchased service agreements.

Skills

Microsoft Office

Sales ability

Verbal communication

Written communication

Education

High school diploma or GED

Some college or degree preferred

Tools

CRM system

Job description

Hamilton Company in Reno, NV seeks an experienced Client Services/Sales Administrator to coordinate quoting, invoicing, and service agreement management across Sales, Finance and the Customer teams.

You will drive internal sales by managing service agreements, support pre-sales with quotes, negotiate terms, ensure revenue accuracy, and maintain CRM records and pricing tools. Strong communication and Microsoft Office proficiency are essential.