Service Representative

Midwest Family Mutual Insurance; Urbandale (IA); A distancia; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Midwest Family Mutual Insurance Company Urbandale, Iowa, United States is seeking a Service Representative responsible for Property and Casualty policy processing, including claims and underwriting clerical work. This is a work-from-home role that requires high-speed internet access and a home office, with travel to the office as requested.

Ideal candidates have 2+ years of P&C experience, strong written and verbal communication skills, and the ability to work independently with good

Formación

• 2+ years of property/casualty experience required
• Understanding and knowledge of personal and commercial policies
• Strong written and verbal communication skills
• Ability to work independently and be self-motivated
• Good interpersonal skills
• Strong organizational skills and attention to detail
• Good analytical skills
• Proficient with MS Office products
• Access to High-Speed Internet and home office space is required
• Education: High school diploma or GED
• Previous claims or underwriting assistant experience is a plus
• Insurance Education is a plus – INS, CPCU, CIC, AU

Responsabilidades

• Process Personal and Commercial lines endorsements
• Complete claims and underwriting clerical functions as assigned
• Answer correspondence and inquiries promptly from brokers/agents, insured’s, claimants, doctors, employers, outside vendors, etc.
• Process renewals for Commercial lines accounts
• Review property inspections and building cost estimators
• Compliance with proper internal controls as necessary to conduct jobfunctions and/or carry out responsibilities and/or administrative activities at the Company
• Use appropriate judgment in upward communication regarding department and/or customer concerns
• Additional duties and responsibilities as assigned

Conocimientos

Property and casualty experience

Written and verbal communication

Interpersonal skills

Organizational skills

Attention to detail

Access to high-speed internet/home-off

MS Office proficiency

Educación

High school diploma or GED

Herramientas

MS Office

Descripción del empleo

Service Representative

Midwest Family Mutual Insurance Company Urbandale, Iowa, United States

About this position

Description: Summary: This position entails Property and Casualty policy processing, including claims and underwriting clerical work. Qualified candidates will have a minimum of 2 years experience in Property and Casualty insurance. This is a work from home position that will require high speed internet access, home office, and travel into the office as requested.

Job Functions and Responsibilities include, but are not limited to, the following:

• Process Personal and Commercial lines endorsements
• Complete claims and underwriting clerical functions as assigned
• Answer correspondence and inquiries promptly from brokers/agents, insured’s, claimants, doctors, employers, outside vendors, etc.
• Process renewals for Commercial lines accounts
• Review property inspections and building cost estimators
• Compliance with proper internal controls as necessary to conduct jobfunctions and/or carry out responsibilities and/or administrative activities at the Company
• Use appropriate judgment in upward communication regarding department and/or customer concerns
• Additional duties and responsibilities as assigned

Requirements:

Qualifications/Requirements:

• 2+ years of property/casualty experience required
• Understanding and knowledge of personal and commercial policies
• Strong written and verbal communication skills
• Ability to work independently and be self-motivated
• Good Interpersonal Skills
• Strong organizational skills and attention to detail
• Good Analytical Skills
• Proficient with MS Office products
• Access to High-Speed Internet and home office space is required

Education/Training/Experience:

• High school diploma or GED
• Previous claims or underwriting assistant experience a plus
• Insurance Education is a plus – i.e. INS, CPCU, CIC, AU