Property and Casualty Service Representative

Midwest Family Mutual Ins. Co.; Urbandale (IA); Remote; USD 40,000 - 60,000; Full time

Job summary

Midwest Family Mutual Ins. Co. is seeking a Property & Casualty processing specialist for a remote role with occasional travel to the office as requested. You will handle endorsements, clerical claims, and underwriting tasks, supporting both personal and commercial lines.

Ideal candidates have 2+ years in P/C, strong communication, and the ability to work independently with attention to detail. Proficiency in MS Office and reliable home office setup are required.

Qualifications

• Minimum 2 years of property/casualty experience.
• Understanding of Personal and Commercial policies.
• Strong written and verbal communication skills.
• Ability to work independently and be self-motivated.

Responsibilities

• Process Personal and Commercial lines endorsements.
• Complete claims and underwriting clerical functions as assigned.
• Answer inquiries from brokers/agents, insureds, claimants, doctors, employers, vendors.
• Process renewals for Commercial lines accounts.
• Review property inspections and cost estimators; ensure internal controls.

Skills

Property/Casualty experience

MS Office

Communication skills

Independent worker

Interpersonal skills

Organizational skills

Analytical skills

Home office setup

Education

High school diploma or GED

Tools

MS Office

Job description

Description

Summary: This position entails Property and Casualty policy processing, including claims and underwriting clerical work. Qualified candidates will have a minimum of 2 years experience in Property and Casualty insurance. This is a work from home position that will require high speed internet access, home office, and travel into the office as requested.

Job Functions and Responsibilities

include, but are not limited to, the following:

• Process Personal and Commercial lines endorsements
• Complete claims and underwriting clerical functions as assigned
• Answer correspondence and inquiries promptly from brokers/agents, insured's, claimants, doctors, employers, outside vendors, etc.
• Process renewals for Commercial lines accounts
• Review property inspections and building cost estimatorsCompliance with proper internal controls as necessary to conduct jobfunctions and/or carry out responsibilities and/or administrative activities at the Company
• Use appropriate judgment in upward communication regarding department and/or customer concerns
• Additional duties and responsibilities as assigned

Requirements

Qualifications/Requirements:

• 2+ years of property/casualty experience required
• Understanding and knowledge of personal and commercial policies
• Strong written and verbal communication skills
• Ability to work independently and be self-motivated
• Good Interpersonal Skills
• Strong organizational skills and attention to detail
• Good Analytical Skills
• Proficient with MS Office products
• Access to High-Speed Internet and home office space is required

Education/Training/Experience

• High school diploma or GED
• Previous claims or underwriting assistant experience a plus
• Insurance Education is a plus - i.e. INS, CPCU, CIC, AU