Remote P&C Claims & Policy Processing

Midwest Family Mutual Insurance; Urbandale (IA); Remote; USD 42,000 - 54,000; Full time

Job summary

Midwest Family Mutual Insurance Company Urbandale, Iowa, United States is seeking a Service Representative responsible for Property and Casualty policy processing, including claims and underwriting clerical work. This is a work-from-home role that requires high-speed internet access and a home office, with travel to the office as requested.

Ideal candidates have 2+ years of P&C experience, strong written and verbal communication skills, and the ability to work independently with good

Qualifications

• 2+ years of property/casualty experience required
• Understanding and knowledge of personal and commercial policies
• Strong written and verbal communication skills
• Ability to work independently and be self-motivated
• Good interpersonal skills
• Strong organizational skills and attention to detail
• Good analytical skills
• Proficient with MS Office products
• Access to High-Speed Internet and home office space is required
• Education: High school diploma or GED
• Previous claims or underwriting assistant experience is a plus
• Insurance Education is a plus – INS, CPCU, CIC, AU

Responsibilities

• Process Personal and Commercial lines endorsements
• Complete claims and underwriting clerical functions as assigned
• Answer correspondence and inquiries promptly from brokers/agents, insured’s, claimants, doctors, employers, outside vendors, etc.
• Process renewals for Commercial lines accounts
• Review property inspections and building cost estimators
• Compliance with proper internal controls as necessary to conduct jobfunctions and/or carry out responsibilities and/or administrative activities at the Company
• Use appropriate judgment in upward communication regarding department and/or customer concerns
• Additional duties and responsibilities as assigned

Skills

Property and casualty experience

Written and verbal communication

Interpersonal skills

Organizational skills

Attention to detail

Access to high-speed internet/home-off

MS Office proficiency

Education

High school diploma or GED

Tools

MS Office

Job description

Midwest Family Mutual Insurance Company Urbandale, Iowa, United States is seeking a Service Representative responsible for Property and Casualty policy processing, including claims and underwriting clerical work. This is a work-from-home role that requires high-speed internet access and a home office, with travel to the office as requested.

Ideal candidates have 2+ years of P&C experience, strong written and verbal communication skills, and the ability to work independently with good