Service & Repair Operations Coordinator: Drive Efficiency

TK Elevator; Pompano Beach (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

FSA

HSA

Disability insurance

Life insurance

Tuition reimbursement

401(k) with company match

Paid vacation

Paid holidays

Job summary

TK Elevator in Fort Lauderdale, FL is seeking an experienced Operations Coordinator- Service/Repair to handle administrative duties for the service operations department, ensuring efficient and cost-effective workflow. The role supports dispatch, payroll, invoicing, and data reporting to national accounts.

Responsibilities include coordinating with dispatch, assigning tickets to mechanics, and managing daily operational reports to improve service delivery and accountability.

Qualifications

• High school diploma or GED required.
• One-year certificate from college or technical school.
• Three to six months related experience in basic business administration.

Responsibilities

• Performs administrative duties for the service operations department.
• Updates on-call lists and notifies Dispatch daily.
• Provides status on open work orders to National Accounts and customers.
• Assigns tickets to mechanics and tracks scheduling.
• Prepares payroll entry forms and processes daily DVR.
• Creates parts requisitions and manages invoicing data.

Skills

Administrative organization

Communication skills

Attention to detail

Education

High school diploma or GED

One-year college or technical school certificate

3–6 months related experience in basic business administration

Tools

Oracle database

Job description

TK Elevator in Fort Lauderdale, FL is seeking an experienced Operations Coordinator- Service/Repair to handle administrative duties for the service operations department, ensuring efficient and cost-effective workflow. The role supports dispatch, payroll, invoicing, and data reporting to national accounts.

Responsibilities include coordinating with dispatch, assigning tickets to mechanics, and managing daily operational reports to improve service delivery and accountability.