Service Rep Immediate Care Burr Ridge

Trinity Health; Burr Ridge (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision Benefits on your

FIRST DAY!!!

403(b)

Employee Assistance Program

Employee Discounts

Tuition Reimbursement

Job summary

Loyola Medicine is seeking a Front Desk Service Rep to welcome patients, manage phone lines, register patients, and support check-out processes in a physician practice setting.

The role is full-time with rotating shifts, weekend rotation every other weekend, and specific holiday hours. Benefits and a supportive environment are highlighted, with emphasis on accurate data entry and patient service.

Qualifications

• Greeting patients and guiding them upon entry to the practice.
• Professional phone handling and appointment scheduling.
• Accurate patient registration and insurance verification.
• Assist with check-out, referrals, and future scheduling.

Responsibilities

• Greeting Patients: Welcome and assist patients as they enter the physician practice.
• Phone Management: Answer office phones and schedule appointments.
• Patient Registration: Check in patients, collect data, and verify insurance.
• Check-Out Assistance: Help with referrals and future appointment scheduling.

Skills

Greeting patients

Phone management

Patient registration

Check-out assistance

Education

GED or High School

Associate’s degree

Job description

Employment Type:

Full time

Shift:

Rotating Shift

Description:

8, 10, and 12 hour shifts
Every other weekend rotation.
Holiday Rotation hours 8AM-3PM (not open on Thanksgiving or Christmas Day)

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!

We offer:

Medical/Dental/Vision Benefits on your FIRST DAY!!!

competitive wages

great work atmosphere

403(b)
Employee Assistance Program
Employee Discounts
Tuition Reimbursement

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. Here are the key responsibilities and qualifications for this position:

Job Responsibilities:

Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.

Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.

Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient’s records are up-to-date.

Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Minimum Education:

GED or High School level of education, required.

Associate’s degree, preferred

Minimum Qualifications:

At least one (1) year of work history, required.

Experience in general administration, business, healthcare, or a related field is highly preferred.

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

COMPENSATION

Pay Range: $18.00- $24.44 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits:

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Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.