Service Rep Employee Health Maywood

Trinity Health; Maywood (IL); On-site; USD 25,000 - 34,000; Full time

Job summary

Loyola Medicine, part of Trinity Health, is seeking a Front Desk Service Representative for the Employee Health Department in Maywood, IL. The role coordinates new hire, workers' comp, and occupational health screenings, using Microsoft Bookings to schedule appointments.

You will greet patients, manage phones, register and check out patients, and maintain the Bookings page. Minimum education GED or HS; one year admin/healthcare experience; knowledge of Microsoft Bookings preferred.

Qualifications

• GED or high school diploma required; associate's degree preferred.
• At least one year of work history in administration or healthcare.
• Experience with Microsoft Bookings and Microsoft products highly preferred.

Responsibilities

• Greet patients and assist as they enter the Employee Health Department.
• Answer phones, schedule appointments, and handle inquiries.
• Register patients and collect demographic information in the electronic system.
• Assist with check-out, referrals, and future appointment scheduling.
• Manage the Microsoft Bookings page for scheduling.

Skills

Microsoft Bookings experience

Healthcare administration

Customer service

Education

GED or High School diploma

Associate's degree (preferred)

Tools

Microsoft Office

Scheduling software

Job description

Employment Type: Full time Shift: Rotating Shift Description: The Hours for this position are as follows:

Monday: 7:00am – 6:30pm
T/W/TH: 7:00am – 3:30pm
Friday: 7:00am – Noon

Our Employee Health Department is seeking a Service Rep to join the team in coordinating New Hire, Workers' Comp, and other Occupational Health and medical screening appointments. This role serves as a key point of contact for scheduling and supporting employee health-related appointment procedures using Microsoft Bookings software.

Employee Health is conveniently located on the Loyola campus in Maywood, Illinois.

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!

We offer:

Medical/Dental/Vision Benefits on your FIRST DAY!!!

competitive wages

great work atmosphere

403(b)
Employee Assistance Program
Employee Discounts
Tuition Reimbursement

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. Here are the key responsibilities and qualifications for this position:

Job Responsibilities:

Greeting Patients: Welcome and assist patients as they enter the Employee Health Department. Your warm and friendly demeanor sets a positive tone for their visit.

Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.

Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system.

Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

This position will have dedicated responsibility for managing our Bookings page. Candidates with previous experience using Microsoft Bookings or similar scheduling software are strongly preferred.

Minimum Education:

GED or High School level of education, required.

Associate's degree, preferred

Minimum Qualifications:

At least one (1) year of work history, required.

Experience in general administration, business, healthcare, or a related field is highly preferred.

Experience with Microsoft Bookings and all Microsoft products, highly preferred

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

COMPENSATION

Pay Range: $18.00- $24.44 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits:

Click or copy URL to your browserwww.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.