Service Receptionist - Fast-Paced Auto Service, Benefits

Kendall Cadillac; Fairbanks (AK); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay starting at $18.00/hr

Paid time off and sick leave

Career path development

Employee discounts on parts, service,/

Health insurance

Life insurance

401(k) plan

Supplemental plans

Job summary

Kendall Auto Group is seeking a Service Receptionist for our Fairbanks location. The role focuses on delivering exceptional customer service in a fast-paced service department, handling calls, scheduling recalls, and updating customers on service progress.

The position requires strong communication, time management, and reliability, with opportunities for career development and employee discounts. Compensation starts at $18.00/hour, with benefits including PTO, insurance, and a 401(k) plan.

Qualifications

• High level customer service experience is required.
• Demonstrated time management, strong work ethics, and communication skills.

Responsibilities

• Answer service department calls and direct to the correct service advisor.
• Take messages as needed and schedule service recall appointments.
• Greet clients in person when needed and provide service updates.
• Maintain professional phone etiquette, handling up to 30 calls per hour.
• Support outbound calls for recalls and updates as required.

Skills

Customer service

Time management

Communication

Job description

Kendall Auto Group is seeking a Service Receptionist for our Fairbanks location. The role focuses on delivering exceptional customer service in a fast-paced service department, handling calls, scheduling recalls, and updating customers on service progress.

The position requires strong communication, time management, and reliability, with opportunities for career development and employee discounts. Compensation starts at $18.00/hour, with benefits including PTO, insurance, and a 401(k) plan.