Auto Service Receptionist: Customer Experience

Kendall Ford Inc; Fairbanks (AK); Hybride; USD 36 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision

Paid Time Off

401(k) with Fidelity

Discounts on parts, service & vehicle

Life insurance

Résumé du poste

Kendall Auto Group is seeking a Service Receptionist for its Fairbanks service team. The role emphasizes customer service excellence, phone handling, and coordinating with service advisors to schedule and update clients.

Ideal candidates will demonstrate strong time management and communication skills in a fast-paced, indoor work environment, supporting Kendall Auto Group’s commitment to exceptional customer experiences.

Qualifications

• High level customer service experience.
• Demonstrated time management skills.
• Strong work ethic and reliability.
• Excellent communication abilities.

Responsabilités

• Field all calls for the service department and answer questions.
• Connect clients with the correct service advisor and take messages as needed.
• Greet clients in person occasionally and schedule service recall appointments.
• Provide service updates and follow up with customers; handle up to 30 calls per hour.

Connaissances

Customer service

Phone calls

Time management

Communication

Work ethic

Description du poste

Kendall Auto Group is seeking a Service Receptionist for its Fairbanks service team. The role emphasizes customer service excellence, phone handling, and coordinating with service advisors to schedule and update clients.

Ideal candidates will demonstrate strong time management and communication skills in a fast-paced, indoor work environment, supporting Kendall Auto Group’s commitment to exceptional customer experiences.