Service Receptionist

Dahl Automotive; Rhinelander (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k with automatic company match

Life insurance

Disability insurance

Vehicle/service discounts

Job summary

Dahl Automotive in Rhinelander, WI is seeking a Service Receptionist to warmly greet guests, schedule service appointments, and support Service Advisors. You’ll learn the ins and outs of the role while preparing for future advancement into a Service Advisor position.

The position emphasizes teamwork, strong computer skills, and a positive, proactive attitude. On-site work with an opportunity to grow into higher roles within the service department.

Qualifications

• Customer service experience required.
• Team-oriented with a collaborative attitude.
• Strong computer skills and ability to work independently.
• Valid driver's license and clean driving history.

Responsibilities

• Answer guest calls and schedule service appointments.
• Greet guests arriving for their service appointments.
• Assist with scheduling and follow-ups for service visits.
• Communicate with guests and advisors to address needs.
• Move vehicles as needed and support service staff.
• Utilize online system daily.

Skills

Customer service

Team player

Computer skills

Driver's license

Prompt demeanor

Independent worker

Positive attitude

Job description

Description

At Dahl Automotive, we value our team above all else. We are proud of our culture and career path opportunities we provide! It's our Mission to Keep People Moving and as a member of our team, we look forward to supporting and challenging you to success in this critical role and through your career path. Join our team and become part of a legacy that is more than 100 years in the making!

Job Details

At Dahl Automotive, we value our team above all else. We are proud of our culture and career path opportunities we provide! It's our Mission to Keep People Moving and as a member of our team, we look forward to supporting and challenging you to success in this critical role and through your career path. Join our team and become part of a legacy that is more than 100 years in the making!

Bring your customer service experience to Dahl CDJR in Rhinelander, WI, as an Service Receptionist! In this professional, fast-paced role, you’ll help schedule service appointments, follow up with guests, and support the Service Advisors and Service Manager with a variety of customer service and administrative tasks. You’ll work closely with our Service Advisors to learn the ins and outs of the role and prepare for future advancement into a Service Advisor position. We’ll provide the training and support you need to build your skills, achieve your goals, and grow your career with Dahl Automotive.

The pay for this position is $17+ per hour, with opportunities to grow your earning potential as you gain experience and advance into the Service Advisor role.

Responsibilities

• Answer guest calls and establish follows-up with service appointments.
• Assist with scheduling service appointments.
• Greet service guests as they arrive for their service appointments.
• Follow up with service guests that do not show up for their appointments, and to provide updates to guests on their vehicle service.
• Communicate with guests and advisors to take care of guest needs.
• Drive vehicles to and from service lane, service stalls, and parking lot as needed.
• Assist advisors and service manager with other service and administrative related duties.
• Utilize online system daily.

Qualifications

• At least one previous role based in customer service experience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Ability to stay on task and work independently
• Valid drivers license and clean driving history

As part of the Dahl Auto team, you will be eligible for all company benefits, including paid time off, medical, dental, vision, 401k with automatic 3% company contribution, life insurance, disability insurance, accident insurance, discounts on vehicles and services, and much more!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.