Service Project & Admin Coordinator

National Roofing Company; Albuquerque, Northern (NM, KY); Hybrid; USD 38,000 - 50,000; Full time

Job summary

National Roofing Company in Albuquerque seeks an Administrative Assistant to support the Service Director and Service Department, ensuring projects move from conception to completion on time and within budget.

The role involves handling calls, creating work orders, assisting project managers with proposals, scheduling, invoicing, and maintaining files, with equal emphasis on accuracy and confidentiality.

Qualifications

• Proficient with Microsoft Office, DataForma and Salesforce.
• Ability to handle multiple phone lines and maintain confidentiality.
• Experience with invoices, contracts and proposals is a plus.

Responsibilities

• Answer leads calls and extract scope of work and contact information.
• Create customer contacts in DataForma or Salesforce.
• Create work orders including warranty work in vendor portals.
• Assist Project Managers with proposals and bid abstracts.
• Approve work orders and revise materials and notes as needed.
• Assist in scheduling work orders and PM appointments.
• Process invoices for completed work orders.
• Enter material POs into ComputerEase and track receipts.
• Log fuel and material receipts to the correct jobs/projects.
• Backup the Service Manager as needed and support safety meetings.

Skills

Good phone skills

Multi-line phone handling

Confidentiality

Microsoft Office

DataForma

SalesForce

Tools

DataForma

SalesForce

Microsoft Office

Job description

National Roofing Company in Albuquerque seeks an Administrative Assistant to support the Service Director and Service Department, ensuring projects move from conception to completion on time and within budget.

The role involves handling calls, creating work orders, assisting project managers with proposals, scheduling, invoicing, and maintaining files, with equal emphasis on accuracy and confidentiality.