Service Porter: Customer-Focused, Flexible Schedule

L0057 Lithia Chevrolet of Redding

Redding (CA)

On-site

USD 23,000 - 25,000

Full time

11 days ago

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Benefits offered by this job

Medical Dental Vision
Paid Holidays & PTO
Disability
Life Insurance
401k
Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Competitive Pay

Job summary

L0057 Lithia Chevrolet of Redding is seeking a customer-focused Service Porter to support the Service Department. The role involves greeting customers, assisting with service flow, and ensuring vehicles are moved and parked properly to maintain a smooth operations process.

You will work outdoors, stay active throughout the day, and bring prior dealership or customer service experience. A valid driver's license is required, and a flexible schedule may be necessary, including evenings and weekends.

Qualifications

  • Commitment to outstanding customer service.
  • A team-first mindset.
  • Take pride in maintaining a clean appearance of the dealership.
  • Work outdoors and be active throughout the day.
  • Previous dealership, porter, valet, or customer service experience.

Responsibilities

  • Greet and welcome service customers, assist all customers promptly.
  • Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
  • Identify the service advisor with whom the customer has an appointment and notify that advisor.
  • Drive vehicles from the service lane to their proper places in the service parking lot.
  • Retrieve customer vehicles from the parking lot when the customer pays their bill or as the advisor directs.
  • Maintain the parking lot.
  • Maintain a clean and organized work area.
  • Assist the Service Receptionist with incoming telephone calls.
  • Assist Shuttle driver when needed.
  • Perform several clerical tasks as assigned by service management.
  • Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.

Skills

Customer service
Team player
Clean appearance
Outdoor work
Dealership experience
Driver's license

Job description

L0057 Lithia Chevrolet of Redding is seeking a customer-focused Service Porter to support the Service Department. The role involves greeting customers, assisting with service flow, and ensuring vehicles are moved and parked properly to maintain a smooth operations process.

You will work outdoors, stay active throughout the day, and bring prior dealership or customer service experience. A valid driver's license is required, and a flexible schedule may be necessary, including evenings and weekends.

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