Service Porter

Chevrolet GMC of Fairbanks; Fairbanks (AK); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Chevrolet GMC of Fairbanks is seeking a customer‑focused Service Porter to support our Service Department. You will greet customers, prepare vehicles for service, and help keep the lot organized while delivering a friendly, professional experience.

This role is outdoors and active, requires a valid driver's license, and offers a flexible schedule including evenings, weekends and holidays. Training is provided, and you will join Lithia & Driveway’s team supporting a wide network of stores.

Qualifications

• Commitment to outstanding customer service.
• A team-first mindset.
• Pride in maintaining a clean appearance of the dealership.
• Work outdoors and be active throughout the day.
• Previous dealership, porter, or customer service experience.
• Acceptable driving record and a valid driver's license in your state of residence.

Responsibilities

• Greet and welcome service customers, assist all customers promptly.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when the customer pays their bill or as the advisor directs.
• Maintain the parking lot. Maintain a clean and organized work area.
• Assist the Service Receptionist with incoming telephone calls.
• Assist Shuttle driver when needed.
• Perform several clerical tasks as assigned by service management.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.

Skills

Customer service

Team player

Outdoor work

Valid driver's license

Job description

Dealership:L0143 Chevrolet GMC of FairbanksChevrolet GMC of FairbanksHiring: Service PorterPay: $20.00 per hourSchedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.Why Join Our Team?We believe our team members are the foundation of our success. We are committed to creating a positive, professional environment where employees can grow their careers while delivering exceptional service to our customers.We are looking for a customer-focused Service Porter to join our Service Department. This is an excellent opportunity for someone who enjoys working around vehicles and takes pride in creating a great customer experience.What You'll DoGreet and welcome service customers, assist all customers promptly.Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.Identify the service advisor with whom the customer has an appointment and notify that advisor.Drive vehicles from the service lane to their proper places in the service parking lot.Retrieve customer vehicles from the parking lot when the customer pays their bill or as the advisor directs.Maintain the parking lot. Maintain a clean and organized work area.Assist the Service Receptionist with incoming telephone calls.Assist Shuttle driver when needed.Perform several clerical tasks as assigned by service management.Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.What You'll BringCommitment to outstanding customer serviceA team-first mindsetTake pride in maintaining a clean appearance of the dealershipWork outdoors and be active throughout the dayPrevious dealership, porter, valet, or customer service experienceAcceptable driving record and a valid driver's license in your state of residence.Total RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.