Service Porter

The Friedkin Group; Henderson (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

The Friedkin Group in Henderson, NV seeks a courteous Valet to deliver an exceptional client experience by parking and retrieving vehicles with care and professionalism. The role is based on-site and supports the service department.As part of the team, you will greet clients, escort them to lounges, assist with luggage, and coordinate with technicians and management. A friendly attitude and reliable work ethic are essential.

Qualifications

• High school diploma or GED required.
• Positive, friendly attitude with a customer-service mindset.
• Ability to work in a fast-paced environment.
• Able to lift up to 50 pounds and stand for extended periods.
• Pre-employment checks including background, drug screen, and valid driver license.

Responsibilities

• Greets clients and escorts them to the service area.
• Parks and retrieves service vehicles in designated areas.
• Assists with moving luggage or packages between cars.
• Notifies ASM of waiting clients and keeps the drive clear.
• Reports any vehicle damage to management.
• Keeps the service drive clean and clear of debris.

Skills

Customer service

Friendly demeanor

Lift up to 50 lbs

Education

High school diploma or GED

Job description

Purpose of Position

The primary purpose of the Valet position is to ensure an extraordinary client experience while creating client advocates. The Valet will park and retrieve service clients' cars in a friendly and professional manner.

Job Duties

• Greets clients and escorts client to appropriate service member or customer lounge.
• Parks cars in designated areas and retrieves cars for clients.
• Finds and installs license plates.
• Notifies Assistant Service Manager (ASM) if client is waiting.
• Keeps service drive free of vehicles.
• Maintains strict adherence to dealership policy on client vehicle care and operation.
• Helps clients transfer luggage or packages between cars.
• Assists techs in moving inoperable vehicles.
• Alerts Manager to any damage to clients' vehicles.
• Assists with keeping the service drive clean and clear of debris.
• Other duties may be assigned by management.

Job Requirements

• High school diploma or general education degree (GED); one to two years of business experience; or equivalent combination of education and experience.
• Positive, friendly attitude, along with a customer service mentality.
• Enjoy working in a fact paced environment.
• Able to lift up to 50 pounds.
• Able to work on your feet for extended periods of time.
• All applicants must be able to pass pre-employment testing to include background checks, drug test, and valid driver license (must be insurable).
• Positive, friendly attitude, along with a customer service mentality.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential responsibilities of this job. While performing the duties of this job, the associate is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level in the work environment varies from low to moderate and on occasion high. Driving & traffic conditions will vary mild to heavy.

Benefits

Full time benefits include medical, dental and vision insurance, 401K retirement savings plan, vacation, holiday and sick leave and company paid training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.