Service Valet / Porter

Mills Automotive Group; Columbia (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts on services

Growth opportunities and internal/prom

Full benefits: Medical, Dental, Vision

Paid Vacation

401(k)

Job summary

Mills Automotive Group is seeking an outgoing Valet/Porter to greet customers arriving at our service department and ensure a smooth handoff to a Service Advisor. You will help park vehicles, keep the lot and shop clean, and assist with basic custodial duties.

The role requires a neat appearance, strong communication skills, and the ability to drive both automatic and manual transmissions. Previous valet experience is a plus.

Qualifications

• High school diploma or GED preferred.
• Unrestricted driver's license and clean driving record.
• Able to drive both automatic and standard-transmission vehicles.
• Strong customer service skills and professional communication.
• Basic computer and internet skills.

Responsibilities

• Greets all customers entering the service area with a friendly, professional attitude, directing them as needed.
• Verifies customer appointments and relevant information (name, VIN, tag number, mileage).
• Helps with loaner vehicles and parks vehicles after write-up.
• Installs protective coverings and tags in vehicles brought in for service.
• Delivers keys and repair orders to the Service Advisor after parking.
• Retrieves vehicles for customers and thanks them for their business.

Skills

Customer service

Communication skills

Professional appearance

Driver's license

Manual transmission driving

Basic computer skills

Education

High school diploma or GED

Job description

We are currently looking for an outgoing and dependable individual to greet our valued customers arriving at our service department. The Valet / Porter will welcome customers and ensure a smooth transition to a Service Advisor by confirming appointments and obtaining basic information about the reason for the customer’s visit. In addition, he or she will move customer vehicles in and around the lot and service areas, ensure vehicles are kept in a clean and damage free manner, and help with cleaning and custodial duties in the shop and lot areas.

The ideal candidate has a positive attitude and professional appearance, and great communication skills. Candidates must be willing and able to work in a non-climate controlled environment that includes enduring the heat of summer and the cold of winter and must be able to drive both automatic and standard transmission vehicles. Experience as a valet and/or knowledge of automotive servicing and repair is a plus!

Responsibilities

• Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
• Verifies customer appointments and all relevant customer information (name, VIN, tag number, mileage, etc.)
• Helps with loaner vehicles and parks vehicles after they have been written up
• Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
• Delivers keys and repair order to the appropriate Service Advisor after parking vehicle
• Retrieves vehicles for customers when picking up, waiting at the vehicle and thanking customers for their business
• Helps maintain a clean and safe service area by performing general cleaning duties (trash removal, sweeping, etc.)
• Follows all safety and security procedures
• Performs other duties as assigned

Qualifications

• High school diploma or GED preferred
• Previous experience preferred
• Unrestricted driver's license and clean driving record
• Able to drive both automatic and standard-transmission vehicles
• Able to safely operate motor vehicles in tight and small spaces
• Neat, clean, and professional appearance
• Strong customer service skills
• Basic computer and internet skills

Benefits

• Competitive Pay
• Employee Purchase and Service Discounts
• Excellent opportunities for growth and internal promotions
• Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• Paid Vacation
• 401(k)