Service Porter

Lexus of Henderson; Henderson (NV); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K retirement savings plan

Vacation, holiday and sick leave

Company paid training

Job summary

Lexus of Henderson is seeking a friendly Valet to greet guests, park and retrieve vehicles, and help ensure an exceptional client experience. You will coordinate with service staff, keep the drive clear, and handle client needs with professionalism.

This full-time role requires a tidy appearance, the ability to lift up to 50 pounds, and a proactive customer-service mindset. Expect a dynamic environment with fluctuating pace and attentive team collaboration.

Qualifications

• High school diploma or GED; 1–2 years of business experience or equivalent.
• Positive, friendly attitude and customer service mentality.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Greet clients and escort to service lounge.
• Park and retrieve service vehicles.
• Notifies ASM if a client is waiting.
• Keep service drive clear of vehicles and debris.
• Assist with transferring luggage or packages between cars.
• Alert management to any vehicle damage.

Skills

Customer service

Positive attitude

Stamina

Education

High school diploma or GED

Job description

Purpose of Position

The primary purpose of the Valet position is to ensure an extraordinary client experience while creating client advocates. The Valet will park and retrieve service clients' cars in a friendly and professional manner.

The primary purpose of the Valet position is to ensure an extraordinary client experience while creating client advocates. The Valet will park and retrieve service clients' cars in a friendly and professional manner.

Job Duties

• Greets clients and escorts client to appropriate service member or customer lounge.
• Parks cars in designated areas and retrieves cars for clients.
• Finds and installs license plates.
• Notifies Assistant Service Manager (ASM) if client is waiting.
• Keeps service drive free of vehicles.
• Maintains strict adherence to dealership policy on client vehicle care and operation.
• Helps clients transfer luggage or packages between cars.
• Assists techs in moving inoperable vehicles.
• Alerts Manager to any damage to clients’ vehicles.
• Assists with keeping the service drive clean and clear of debris.
• Other duties may be assigned by management.

Job Requirements

• High school diploma or general education degree (GED); one to two years of business experience; or equivalent combination of education and experience.
• Positive, friendly attitude, along with a customer service mentality.
• Enjoy working in a fact paced environment.
• Able to lift up to 50 pounds.
• Able to work on your feet for extended periods of time.
• All applicants must be able to pass pre-employment testing to include background checks, drug test, and valid driver license (must be insurable).
• Positive, friendly attitude, along with a customer service mentality.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential responsibilities of this job. While performing the duties of this job, the associate is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level in the work environment varies from low to moderate and on occasion high. Driving & traffic conditions will vary mild to heavy.

Benefits

Full time benefits include medical, dental and vision insurance, 401K retirement savings plan, vacation, holiday and sick leave and company paid training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.