Service Porter

High Octane Harley-Davidson; Billerica (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading motorcycle service center is seeking a Service Porter to assist with moving and cleaning motorcycles, maintaining the service area, and supporting the Service Manager. The ideal candidate will have motorcycle experience, a valid driver's license, and a passion for motorcycling. Join a dynamic team that values customer satisfaction and teamwork.

Benefits

Comprehensive Paid Training

Employee Discounts

401K with Company Match

Medical, Dental, and Vision Insurance

Voluntary Term Life, Short and Long-Term Disability

Flexible Spending Account access

Legal Shield and Identity Theft Shield

Competitive Vacation Time

Qualifications

• Must have 2+ years of motorcycle experience.
• Valid driver's license and motorcycle endorsement required.

Responsibilities

• Provide prompt, dependable, high-quality service to customers.
• Maintain clean, efficient work areas and service facility.
• Operate forklifts and wash/detail all units.

Skills

Attention to detail

Positive attitude

High energy level

Education

High school diploma or equivalent

Job description

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Summary Description

Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested.

Job Title: Lot Porter

Department: Service

Supervisor: Service Manager

Responsibilities

• Provide prompt, dependable, high-quality service to internal and external customers.
• Maintain the highest level of customer satisfaction.
• Maintain clean, efficient work areas and service facility, including company property such as work trucks and trailers.
• Transferring units in and out of the Service Department.
• Operate forklifts.
• Wash and detail all units.
• Unload new units from freight trucks.
• Assemble and perform PDI on new units.
• Maintain the entire lot.
• Perform other related duties as assigned or requested.

Benefits

• Comprehensive Paid Training.
• Employee Discounts.
• 401K with Company Match.
• Medical, Dental, and Vision Insurance.
• Voluntary Term Life, Short and Long-Term Disability.
• Insurance for accidents, critical illness, and cancer.
• Flexible Spending Account access.
• Legal Shield and Identity Theft Shield.
• Competitive Vacation Time.

Qualifications & Job Requirements

• Must have 2+ years of motorcycle experience.
• Capable of pushing and loading motorcycles.
• High school diploma or equivalent.
• Valid driver's license and motorcycle endorsement.
• Clean driving record.
• Knowledge of Harley-Davidson motorcycles and related products, or ability to learn quickly.
• Passion for motorcycling and riding community.
• Attention to detail.
• High energy level.
• Positive attitude and good relationships with colleagues.
• Ability to work flexible hours including weekends, holidays, and evenings.
• Meet deadlines promptly.

Physical Demands

• Use of both hands.
• Bending, crouching, reaching, handling tools, lifting up to 50 lbs.
• Balance and push motorcycles over 800 lbs.

Working Conditions

• Typically loud environment.
• Potential exposure to battery acid, gasoline, chemicals, and exhaust fumes.
• Work near moving mechanical parts.