Service Porter

Manchester Harley-Davidson; Manchester (NH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at an established motorcycle dealership where you will play a crucial role in maintaining and preparing motorcycles for customers. As a Lot Porter, you will be responsible for moving and cleaning motorcycles, ensuring they are in sound working condition, and supporting the Service Manager. This position requires a passion for the motorcycling lifestyle, strong attention to detail, and the ability to work in a fast-paced environment. If you thrive in a hands-on role and enjoy working with motorcycles, this opportunity offers a great chance to be part of a vibrant community and contribute to customer satisfaction in a fun and energetic atmosphere.

Qualifications

• 2+ years of motorcycle experience required.
• Valid driver’s license and motorcycle endorsement needed.

Responsibilities

• Maintain clean, efficient work areas and service facility.
• Provide high quality service to customers and maintain satisfaction.

Skills

Motorcycle experience

Forklift operations

Attention to detail

Positive attitude

Ability to work flexible schedule

Education

High school diploma or equivalent

Tools

Cleaning materials

Motorcycle tools

Job description

JOB TITLE: Lot Porter

DEPARTMENT: Service

SUPERVISOR: Service Manager

SUMMARY DESCRIPTION

Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested.

DUTIES AND RESPONSIBILITIES

• Provide prompt, dependable, high quality service to internal and external customers.
• Maintain the highest level of customer satisfaction.
• Maintain clean, efficient work areas and service facility, including company property such as work trucks and trailers.
• Transferring units in and out of the Service Department.
• Forklift operations.
• Washing/Detailing all units.
• Unloading new units off freight trucks.
• Assembly and PDI of new units.
• Maintaining the entire lot.
• Perform other related duties as assigned or requested.

SUPERVISORY RESPONSIBILITIES

• None

QUALIFICATIONS & JOB REQUIREMENTS

• Must have 2+years of motorcycle experience.
• Capable of pushing and loading motorcycles.
• High school diploma or equivalent.
• Valid driver’s license and motorcycle endorsement.
• Clean driving record.
• Knowledge and experience with sales of Harley-Davidson motorcycles and other products and services sold by the dealership, or the demonstrated ability to quickly learn them.
• Passion for the motorcycling lifestyle and riding community.
• Attention to detail.
• High energy level needed.
• Maintain a positive attitude and relationship with all other employees.
• Ability to work a flexible schedule including weekends, Holidays, and evenings.
• Proficient in meeting deadlines on a timely manner.

PHYSICAL DEMANDS

• Requires the use of both hands.
• Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
• Requires the ability to balance and push a 600+lb motorcycle.

WORKING CONDITIONS

• The noise level in the work environment is usually loud.
• Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally exposed to exhaust fumes or other airborne particles.
• Frequently works near moving mechanical parts.