Service & Parts Desk Specialist

Empire MG Inc.; Dublin (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Empire MG Inc. in Dublin, Georgia, is looking for a Service Department assistant to support the Service Manager.

Your role will involve maintaining reports, managing customer inquiries, and overseeing service library accuracy. A High School Diploma is required, along with familiarity with accounting practices and Microsoft Office applications.

This position offers a great opportunity to start your career in service operations.

Qualifications

• Familiarity with accounting practices is advantageous.
• Must be proficient in Microsoft Office applications.
• Understanding of office procedures is necessary.

Responsibilities

• Assist the service manager with reports and records.
• Field customer inquiries to the Service Department.
• Open and maintain work orders as needed.
• Keep the service library updated under supervision.
• Maintain Service Department filing and records.
• Update customer profiles from work orders.
• Manage accessories and supplies with orders.
• Prepare Service Technician efficiency reports as required.
• Process warranty and product improvement claims.

Skills

Basic knowledge of accounting practices

Ability to use Microsoft Office

Knowledge of office procedures

General understanding of mechanical/technical terms

Education

High School Diploma or equivalent work experience

Job description

Empire MG Inc. in Dublin, Georgia, is looking for a Service Department assistant to support the Service Manager.

Your role will involve maintaining reports, managing customer inquiries, and overseeing service library accuracy. A High School Diploma is required, along with familiarity with accounting practices and Microsoft Office applications.

This position offers a great opportunity to start your career in service operations.