Parts & Service Counter Specialist

Empire MG Inc.; Newberry (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

Empire MG Inc. is seeking a Service Department Assistant in Newberry, South Carolina to support the service manager with reports, customer service, and parts management. The role involves promoting products, handling inquiries, and maintaining service records.

Successful candidates should have a High School Diploma (or equivalent) and basic accounting skills. Proficiency in Microsoft Office and knowledge of mechanical terms is preferred. This position requires strong organizational abilities and attention to detail.

Qualifications

• Basic accounting knowledge is preferred.
• Proficiency in desktop applications and internet functions.
• Familiarity with office procedures.

Responsibilities

• Handle internal and external customer inquiries.
• Promote and sell products to meet customer needs.
• Support Service Technicians with required parts.
• Open work orders and maintain control until closed.
• Maintain and update the service library and filing.
• Update customer profiles based on service orders.

Skills

Basic knowledge of accounting practices

Ability to use Microsoft Office

Knowledge of office procedures

General understanding of mechanical/technical terms

Education

High School Diploma or equivalent work experience

Job description

Empire MG Inc. is seeking a Service Department Assistant in Newberry, South Carolina to support the service manager with reports, customer service, and parts management. The role involves promoting products, handling inquiries, and maintaining service records.

Successful candidates should have a High School Diploma (or equivalent) and basic accounting skills. Proficiency in Microsoft Office and knowledge of mechanical terms is preferred. This position requires strong organizational abilities and attention to detail.