Service & Parts Desk Specialist

Blanchard Equipment Co; Georgia; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading equipment services provider in Georgia is seeking a Service Assistant to support the Service Manager with record-keeping and customer inquiries. Responsibilities include managing work orders, updating customer profiles, and maintaining service documentation. The ideal candidate should have a high school diploma, basic accounting knowledge, and skills in Microsoft Office. This position offers a chance to grow within a structured service environment.

Qualifications

• Familiarity with accounting practices is essential.
• Proficient in Microsoft Office applications.
• Ability to understand office procedures.

Responsibilities

• Handle internal/external customer inquiries for Service Department.
• Open and maintain work orders until completion.
• Update customer profiles based on work order information.
• Maintain service library and records under supervisor's guidance.
• Prepare Technician efficiency reports as needed.

Skills

Basic knowledge of accounting practices

Ability to use Microsoft Office

Knowledge of office procedures

Understanding of mechanical/technical terms

Education

High School Diploma or equivalent work experience

Job description

A leading equipment services provider in Georgia is seeking a Service Assistant to support the Service Manager with record-keeping and customer inquiries. Responsibilities include managing work orders, updating customer profiles, and maintaining service documentation. The ideal candidate should have a high school diploma, basic accounting knowledge, and skills in Microsoft Office. This position offers a chance to grow within a structured service environment.