Parts Counter Specialist: Drive Customer Service & Sales

Empire MG Inc.; Aiken (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

Empire MG Inc. seeks a Parts Department employee to handle sales, receiving, and delivery of parts. Responsibilities include assisting customers, maintaining displays, and ensuring a clean department.

The ideal candidate has basic data entry skills, machinery knowledge, and the ability to work as part of a team. A high school diploma or equivalent experience is required, while a fork lift license is preferred.

Responsibilities

• Promotes and sells products and/or services to meet customer needs.
• Supplies Service Technicians with parts as required.
• Assists with preparing and maintaining merchandise displays.
• Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders.
• Assists in keeping parts department clean and orderly.
• Follows up on shortages and expedites issues.
• Assists in maintaining all departmental tools, equipment, and vehicles.

Skills

Basic data entry/keyboarding skills

Basic parts and machinery knowledge

Ability to use the John Deere Parts Catalog

Ability to work in a team environment

Ability to lift items weighing up to 75 lbs

Fork lift license preferred

Education

High School diploma or equivalent experience

Job description

Empire MG Inc. seeks a Parts Department employee to handle sales, receiving, and delivery of parts. Responsibilities include assisting customers, maintaining displays, and ensuring a clean department.

The ideal candidate has basic data entry skills, machinery knowledge, and the ability to work as part of a team. A high school diploma or equivalent experience is required, while a fork lift license is preferred.