Service & Parts Coordinator — Fast-Paced Logistics Support

Xpresstechfreight; Georgia; On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Basic/Supplemental Life

Accidental Death/Dismemberment

Health Savings Accounts

Flexible Savings Accounts

Company Paid Holidays

Paid Time Off

401k with Employer Matching Contrib.

Employee Stock Purchase Plan

Paid Parental Leave

Short Term Incentive Program

Employee Assistance Program

Pet Insurance

Job summary

U.S. Xpress is seeking a Coordinator, Service and Parts at the Ellenwood, GA terminal. This on-site role supports the service and parts department by coordinating repair orders, parts procurement, and workflow communications.

The ideal candidate has 1+ year in a service coordination or shop support role, strong organizational and communication skills, and basic computer proficiency to enter orders and manage inventories. Remote work is not available for this position.

Qualifications

• High school diploma or GED required.
• 1+ year in a similar service coordinator position required.
• Experience in parts management or related shop support role preferred.
• Transportation, Logistics, and/or Tech industry experience a plus.

Responsibilities

• Generate, monitor, and close repair orders with accuracy and complete documentation.
• Coordinate service appointments, estimates, authorizations, and customer communications.
• Provide updates to drivers on repair status and assist with service needs.
• Monitor repair progress and resolve delays related to parts or orders.
• Issue tractor and trailer parts to technicians and record transactions.
• Order parts from approved vendors when not in stock.
• Receive, stock, and organize incoming parts shipments.
• Maintain up-to-date service files and department records.
• Provide phone and office coverage and assist with files.
• Collaborate with supervisors to troubleshoot service or parts concerns.

Skills

Organizational skills

Communication

Multitasking

Basic computer skills

English proficiency

Change management

Problem solving

Cross-functional collaboration

Education

High school diploma or GED

Job description

U.S. Xpress is seeking a Coordinator, Service and Parts at the Ellenwood, GA terminal. This on-site role supports the service and parts department by coordinating repair orders, parts procurement, and workflow communications.

The ideal candidate has 1+ year in a service coordination or shop support role, strong organizational and communication skills, and basic computer proficiency to enter orders and manage inventories. Remote work is not available for this position.