Service & Parts Coordinator — Fast-Paced Logistics

Xpresstechfreight; Northern (KY); Hybrid; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401k with Employer Matching

Paid Time Off

Stock Purchase Plan

Parental Leave

Job summary

U.S. Xpress is seeking a Coordinator, Service and Parts at Ellenwood USX Terminal. Shift is Monday–Friday, hours 3:30p–12:00a. This role coordinates service appointments, repair orders, and parts flow to ensure timely vehicle maintenance and uptime.

The ideal candidate will have a high school diploma or GED and 1+ year in a similar role, with strong organizational and communication skills. Remote work is not available.

Qualifications

• High school diploma or GED required.
• 1+ year in a similar service coordinator position required.
• Experience in parts management or shop support is preferred.
• Transportation/Logistics/Tech industry experience is a plus.

Responsibilities

• Generate, monitor, and close repair orders with accuracy and complete documentation.
• Coordinate service appointments, estimates, authorizations, and communications.
• Provide timely updates to drivers on repair status and assist with service needs.
• Monitor progress and resolve delays related to parts or orders.
• Order parts from vendors and ensure timely procurement and delivery.
• Receive, stock, and organize incoming parts shipments.
• Maintain up-to-date service files and records.

Skills

Organizational skills

Communication skills

Customer service

Multitasking

English comprehension

Problem solving

Team collaboration

Education

High school diploma or GED

Tools

ERP system

Job description

U.S. Xpress is seeking a Coordinator, Service and Parts at Ellenwood USX Terminal. Shift is Monday–Friday, hours 3:30p–12:00a. This role coordinates service appointments, repair orders, and parts flow to ensure timely vehicle maintenance and uptime.

The ideal candidate will have a high school diploma or GED and 1+ year in a similar role, with strong organizational and communication skills. Remote work is not available.