Service Order & Invoicing Specialist

Campbell Tractor & Implement Company; Ontario (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

Campbell Tractor & Implement Company in Oregon seeks a Service Writer to coordinate work orders, communicate with customers, and support the service team. You will help ensure accurate invoicing, timely service, and strong customer satisfaction by tracking billable items and maintaining records.

Responsibilities include responding to inquiries, managing estimates, scheduling dispatch, handling payments, and updating parts and service data in our systems.

Qualifications

• High school diploma or equivalent.
• Basic accounting, office, and computer skills.
• Proficient in Microsoft Office and internet applications.
• Strong written and verbal communication skills.
• Ability to multitask in a fast-paced team environment.

Responsibilities

• Responds to customer inquiries and phone calls.
• Manages work orders from opening to close.
• Assigns work to technicians and tracks progress.
• Schedules field and shop work orders.
• Generates repair estimates and purchase orders.
• Submits service-related warranty claims and payroll time entries.

Skills

Communication skills

Multi-tasking

Customer service

Office software

Education

High school diploma or equivalent

Tools

Paylocity

Filebound

Salesforce

Job description

Campbell Tractor & Implement Company in Oregon seeks a Service Writer to coordinate work orders, communicate with customers, and support the service team. You will help ensure accurate invoicing, timely service, and strong customer satisfaction by tracking billable items and maintaining records.

Responsibilities include responding to inquiries, managing estimates, scheduling dispatch, handling payments, and updating parts and service data in our systems.