Operations & Projects Coordinator | Growth & Training

Servproupperdarby; Delaware; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Profit sharing

Training & development

401(k)

401(k) matching

Competitive salary

Health Insurance Marketplace guidance

Job summary

SERVPRO of Bear, New Castle, and Upper Darby is seeking an experienced Operations Coordinator to provide administrative and operational support across multiple departments. This role is not a traditional administrative assistant position and requires someone who thrives in a fast-paced environment.

You will work closely with leadership, coordinating projects, solving problems, and helping ensure our office and operations run efficiently.

Qualifications

• Three or more years in administrative support or a similar role.
• Excellent organizational and time-management skills.
• Strong communication and customer service abilities.
• Advanced MS Office skills including Outlook, Word, and Excel.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• High attention to detail and strong follow-through.

Responsibilities

• Provide administrative support to company leadership.
• Assist with dispatch and scheduling coordination.
• Support the Accounts Receivable and Billing departments.
• Assist with Job File administration and project documentation.
• Prepare reports, spreadsheets, correspondence, and other business documents.
• Coordinate meetings, calendars, and special projects.
• Answer and direct incoming customer calls professionally.
• Maintain accurate information within company software systems.
• Communicate with customers, vendors, insurance representatives, and teammates.
• Help improve office procedures and administrative processes.
• Assist with recruiting, onboarding, and employee training coordination.
• Support multiple departments based on business needs.
• Perform a variety of administrative, operational, and project coordination responsibilities that contribute to the success of the organization.

Skills

Organizational skills

Time management

Communication

Customer service

MS Office (Outlook/Word/Excel)

Tools

Microsoft Office

Excel

Job description

SERVPRO of Bear, New Castle, and Upper Darby is seeking an experienced Operations Coordinator to provide administrative and operational support across multiple departments. This role is not a traditional administrative assistant position and requires someone who thrives in a fast-paced environment.

You will work closely with leadership, coordinating projects, solving problems, and helping ensure our office and operations run efficiently.