Service Operations Manager: Dispatch, Training & Care

Southern States Toyotalift; Valdosta (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) with company matching

Health insurance

Vision Insurance

PTO and Vacation

Paid Holidays

Flexible Spending Account

Life Insurance

Tuition Reimbursement

Job summary

Southern States Material Handling is seeking a Service Manager to enhance service operations. Candidates should have management experience, exceptional customer service abilities, and proficiency with MS Office. This role emphasizes supporting technicians and upholding high service standards.

The ideal candidate will demonstrate strong communication skills and adaptability in managing multiple tasks. Benefits include a competitive 401(k), health insurance, and tuition reimbursement. Join us in delivering top-notch solutions for our customers!

Qualifications

• 2-5 years management or leadership experience in a service environment.
• Proficiency with MS Office including Word, Excel, Outlook.
• Ability to multi-task and manage multiple assignments.

Responsibilities

• Create and maintain service operations exceeding customer needs.
• Provide training in company policies and safety.
• Manage work in progress reporting and delegate responsibilities.

Skills

Management experience

Customer service skills

Time management

Communication skills

Education

High School diploma or GED

Technical school coursework in electrical, mechanical, or automotive

Tools

MS Office

Job description

Southern States Material Handling is seeking a Service Manager to enhance service operations. Candidates should have management experience, exceptional customer service abilities, and proficiency with MS Office. This role emphasizes supporting technicians and upholding high service standards.

The ideal candidate will demonstrate strong communication skills and adaptability in managing multiple tasks. Benefits include a competitive 401(k), health insurance, and tuition reimbursement. Join us in delivering top-notch solutions for our customers!