Service Operations Leadership Trainee

CarMax Inc.; Frederick (MD); On-site; USD 60,000 - 105,000; Full time

Job summary

CarMax is offering a Front-Line Manager in Training program in Frederick, MD. The six-week development track prepares participants for leadership within Service Operations, covering operations, inventory and repair processes, and team leadership. Upon completion, you transition into a leadership role such as Flow Mechanical Manager or Inventory Manager.

The program emphasizes hands-on learning, collaboration with cross-functional teams, and adherence to CarMax values in daily work.

Qualifications

• Ability to lead and manage teams to achieve operational goals.
• Strong data interpretation and record accuracy for process compliance.
• Excellent communication, verbal and written, for interactions with associates and customers.

Responsibilities

• Demonstrate comprehension of training content throughout the program.
• Support execution of store procedures and operational processes to ensure efficiency and compliance.
• Complete CarMax's Management Development Program and apply leadership principles in real-world scenarios.
• Collaborate with cross-functional teams to maintain quality and meet production goals.
• Model CarMax values by fostering integrity, respect, and a customer-first mindset in all interactions.
• Prepare for transition into a leadership role, ensuring readiness to manage associates and drive performance.
• Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, and PPE.

Skills

Leadership

Data analysis

Communication

Multi-tasking

Software skills

Driver's license

Flexibility

Management experience

Job description

CarMax is offering a Front-Line Manager in Training program in Frederick, MD. The six-week development track prepares participants for leadership within Service Operations, covering operations, inventory and repair processes, and team leadership. Upon completion, you transition into a leadership role such as Flow Mechanical Manager or Inventory Manager.

The program emphasizes hands-on learning, collaboration with cross-functional teams, and adherence to CarMax values in daily work.