Front-Line Manager in Training: Service Ops Leader

CarMax Inc.; United States; On-site; USD 60,000 - 105,000; Full time

Benefits offered by this job

Bonus potential

Equity opportunities

Job summary

CarMax is offering a Front-Line Manager in Training program in Frederick, MD. The six-week development track prepares you to lead in Service Operations, focusing on inventory, cosmetic/mechanical repair, and cross-functional collaboration.

Upon completion, you transition into leadership roles such as Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager. A strong emphasis on EH&S and customer-focused leadership is included.

Qualifications

• Ability to lead and manage teams effectively to achieve operational goals.
• Strong skills in data interpretation and record accuracy for process compliance.
• Proven ability to multi-task and prioritize in a fast-paced environment.
• Excellent communication skills, both verbal and written, for interactions with associates and customers.
• Proficiency in common and proprietary software systems.
• Valid Driver’s License and flexibility to work in indoor/outdoor environments, including inclement weather.
• Willingness to work on varied schedules, including nights, weekends, and holidays, with occasional travel.

Responsibilities

• Demonstrate comprehension of training content throughout the program.
• Support execution of store procedures and operational processes to ensure efficiency and compliance.
• Complete CarMax’s Management Development Program and apply leadership principles in real-world scenarios.
• Collaborate with cross-functional teams to maintain quality and meet production goals.
• Model CarMax values by fostering integrity, respect, and a customer-first mindset in all interactions.
• Prepare for transition into a leadership role, ensuring readiness to manage associates and drive performance.
• Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, and PPE.

Skills

Team leadership

Data interpretation

Multi-tasking

Communication skills

Software proficiency

Job description

CarMax is offering a Front-Line Manager in Training program in Frederick, MD. The six-week development track prepares you to lead in Service Operations, focusing on inventory, cosmetic/mechanical repair, and cross-functional collaboration.

Upon completion, you transition into leadership roles such as Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager. A strong emphasis on EH&S and customer-focused leadership is included.